Kara Williams
Consulting
Roy,UT
Summary
Versatile professional with a proven track record in property management and client relations. Excelled in developing marketing strategies that increased client referrals and business growth. Skilled in software utilization and staff management, demonstrating a unique blend of technical and interpersonal abilities. Achieved significant improvements in customer loyalty and operational efficiency. Proven success in enhancing operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Property Manager
The Storage House
02.2023 - 02.2024
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Customer Service Cashier
The Old Gristmill
11.2021 - 12.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Processed customer orders and accurately handled payment transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Learned duties for various positions and provided backup at key times.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Insurance Consultant
Elite Hathaway
04.2018 - 01.2021
- Implemented new marketing strategies that resulted in increased client referrals and a growing book of business.
- Assessed clients'' needs by conducting in-depth interviews, gathering information on assets, liabilities, and potential risks.
- Developed targeted client acquisition strategies through networking events, industry conferences, and by leveraging professional connections within the local business community.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring optimal insurance plan offerings.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
Marketing Manager
Texas Roadhouse Restaurant
04.2016 - 01.2018
- Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Orchestrated trade shows and corporate events, fostering industry relationships and generating leads.
Education
Office Technology - Office Technology
Bridgerland Applied Technololgy
Logan, UT01-2000
English - English Language And Literature
Utah State University
Logan, UT01-1998
High School Diploma -
Mountain Crest High School
Hyrum, UT06-1997
Skills
- Property management
- Software utilization
- Sales and marketing
- Client relations
- Accounting operations
- Microsoft office
- Staff management
Timeline
Property Manager
The Storage House
02.2023 - 02.2024
Customer Service Cashier
The Old Gristmill
11.2021 - 12.2022
Insurance Consultant
Elite Hathaway
04.2018 - 01.2021
Marketing Manager
Texas Roadhouse Restaurant
04.2016 - 01.2018
Office Technology - Office Technology
Bridgerland Applied Technololgy
English - English Language And Literature
Utah State University
High School Diploma -
Mountain Crest High School
Similar Profiles
Caroline PollockCaroline Pollock
Administrative Assistant to Property Manager at Little House Self StorageAdministrative Assistant to Property Manager at Little House Self Storage
Christopher BearklandChristopher Bearkland
District Manager at Extra Space Self Storage • Life StorageDistrict Manager at Extra Space Self Storage • Life Storage
ISRAEL RAMOSISRAEL RAMOS
Store Manager at Life Storage/ Extra Space StorageStore Manager at Life Storage/ Extra Space Storage
Michael D. KeeneMichael D. Keene
Retirement Payroll & Member Support Specialist at DMBARetirement Payroll & Member Support Specialist at DMBA
Brant ArentBrant Arent
Director of Operations at Alpha Transport IncDirector of Operations at Alpha Transport Inc