Karely Olivas Romero
Tucson,AZ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Nationwide Vision
Tucson, USA
09.2020 - Current
- Company Overview: Optometry
- Customer service to the best of my ability
- Helping schedule patients
- Optometry
Customer Service Representative
Alorica
Tucson, USA
05.2020 - 07.2020
- Company Overview: Call Center
- Help Customers
- Call Center
Team Lead
JCPenny
Tucson, USA
07.2017 - 03.2020
- Company Overview: Recovery Team
- Helping the associates in any way possible
- Customer service
- Helping the team
- Recovery Team
Education
Diploma -
Salpointe Catholic High School
Tucson, AZ05.2019
Skills
- Data Collection
- Professional telephone demeanor
- Appointment Scheduling
- Engaging associates
- Problem Solver
- Meets Responsibilities
- Critical Thinker
- Emotionally Intelligent
- Consultative Sales
Languages
- English
- Spanish
Awards
Honor Roll 2017
Projects
Volunteer work — Different locations Humane Society Safford Elementary Ben’s Bells Salpointe Lacrosse Catholic Retreat Leader
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Customer Service Representative
Nationwide Vision
09.2020 - Current
Customer Service Representative
Alorica
05.2020 - 07.2020
Team Lead
JCPenny
07.2017 - 03.2020
Diploma -
Salpointe Catholic High School
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