Karen Anderson
St. Louis,MO
Summary
Seeking a job in Sales and Marketing. I am Energetic, Detail orientated, Reliable and Dependable.
Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.
Overview
41
41
years of professional experience
Work History
Property Manager
Big Bend Llc
St Louis, MO
06.2019 - Current
- Manage 280 units.
- Coordinated tenant communications to ensure prompt resolution of inquiries and concerns.
- Assisted with lease documentation, verifying accuracy and compliance with company policies.
- Conducted property inspections, identifying areas for improvement and recommending actionable solutions.
- Supported budget preparation by tracking expenses and identifying cost-saving opportunities in operations.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Managed property maintenance requests, ensuring timely service delivery and tenant satisfaction.
- Escalated major issues to property manager for immediate remediation.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
Real Estate Broker
Camelot Realty LLC
St. Louis, MO
07.2009 - 01.2019
- Manage Real Estate Office. Duties include recruiting and training Sale Consultants, Produce and maintain budget, Establish goals and developing marketing Strategies.
Sales Manager
Mayer Homes
St. Louis, MO
03.1989 - 05.2009
- Started at Mayer Homes and the Broker Liaison/ Events Coordinator and was promoted to Sales Manager in 2005. One of the events included Annual Golf Tournament for 120 employees. Sales Manager Duties included recruiting and training 18 Sales Consultants, developing marketing’s strategies, set and establish monthly sales goals, and creating budgets for 18 subdivisions. I initiated the first training program for new homes sales consultants in 2005.
Therapeutic Recreation Supervisor
Malcolm Bliss State Mental Health Center
St. Louis, MO
06.1985 - 02.1989
- Duties included implementing programs of activities of daily living skills for the mentally challenged. Supervised 4 therapeutic Aides. Implemented Stress management for patients.
Education
Bachelor of Science - Therapeutic Recreation
University of Missouri
Columbia, MO01-1985
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
Affiliations
- CYC Youth Soccer Coach
- CYC Youth Lacrosse Coach
- Member of Home Builders Association
- Member of St. Louis Board of Real Estate
- Volunteered at Junior Achievement Biz- Town
- MYSSA Referee
- Member of Northwest Chamber of Commerce
- Member of Eureka Chamber of Commerce
Languages
English
Full Professional
Timeline
Property Manager
Big Bend Llc
06.2019 - Current
Real Estate Broker
Camelot Realty LLC
07.2009 - 01.2019
Sales Manager
Mayer Homes
03.1989 - 05.2009
Therapeutic Recreation Supervisor
Malcolm Bliss State Mental Health Center
06.1985 - 02.1989
Bachelor of Science - Therapeutic Recreation
University of Missouri