KAREN BOLTON HUBBARD
SPANISH FORT,AL
Summary
SEEKING A POSITION WITH AN ESTABLISHED COMPANY, WHERE MY NINETEEN YEARS OF CUSTOMER SERVICE, MANAGERIAL AND COMPUTER EXPERIENCES WOULD BENEFIT THE COMPANY.
Overview
42
42
years of professional experience
Work History
Front Desk Clerk
Baldwin Eye Clinic
06.2006 - Current
- DUTIES INCLUDE: ANSWERING PHONES, MAKING APPOINTMENTS, ASSISTING DOCTORS, FILING, ASSISTING PATIENTS, PROBLEM SOLVING TO GIVE PATIENTS THE BEST EXPERIENCE NECESSARY, CHARTING, VERIFING INSURANCE, ENTERING INVOICES THROUGH QUICK BOOKS, DISPENSING GLASSES AND CONTACTS TO PATIENTS. ODERING AND CHECKING IN CONTACTS, CHECKING IN AND PRICING FRAMES, FILING INSURANCE, AND CHECKING OUT PATIENTS. RRECONCILLLING RREPORTS AT THE END OF THE DAY , AND PROCESSING BANK DEPOSIT
Unit Clerk
Thomas Hospital
04.2003 - 06.2006
- DUTIES INCLUDED: ASSISTING STAFF IN IMPROVING QUALITY OF SERVICES, ANTICIPATING THE NEEDS OF PATIENTS, VISITORS, CO-WORKERS, AND MEDICAL STAFF, MAINTAINING EFFICIENCY AND SAFETY OF WORK AREA, ACCURACY IN CHARTING AND MAKING REQUISITIONS, PROMPT DELIVERY OF MESSAGES, KEEPING ALL REPORTS ON PATIENT'S CHARTS FOR NEW ADMISSIONS AND PREPARING OF PATIENTS CHARTS FOR MEDICAL RECORDS AFTER DISCHARGE.
Paying and Receiving Teller
Compass Bank
11.2002 - 06.2003
- DUTIES INCLUDED: RECEIVING DEPOSITS, VERIFYING CASH, ENDORSEMENTS AND ISSUING RECEIPTS, PAYING CHECKS, BONDS, AND COUPONS AS APPROVED BY POLICY AND PROCESSING NIGHT DEPOSIT BAGS.
Assistant Manager
Rite Aid
02.1988 - 10.2002
- DUTIES INCLUDED: ASSISTING CUSTOMERS, WORKING DIRECTLY WITH UPPER MANAGEMENT AND ENTRY LEVEL EMPLOYEES TO MAINTAIN ACCEPTABLE STANDARDS, DATA PROCESSING, PAYROLL, ACCOUNTS PAYABLE, ACCOUNTS RECEIVABLE, ORDER ENTRY, BANK RECONCILIATION AND DEPOSITS.
Front End Manager
Rite Aid
01.1986 - 02.1988
- DUTIES INCLUDED: ASSISTING CUSTOMERS, WORKING DIRECTLY WITH UPPER MANAGEMENT AND ENTRY LEVEL EMPLOYEES TO MAINTAIN ACCEPTABLE STANDARDS, SCHEDULING EMPLOYEES, INVENTORY, SHIPPING AND RECEIVING, ACCOUNTS PAYABLE, ACCOUNTS RECIEVABLE AND ORDER ENTRY.
Office Manager
Rite Aid
11.1985 - 01.1986
- DUTIES INCLUDED: ASSISTING CUSTOMERS, SCHEDULING EMPLOYEES, DATA PROCESSING, PAYROLL, ACCOUNTS PAYABLE, ACCOUTNS RECEIVABLE, ORDER ENTRY, BANK RECONCILIATION AND DEPOSITS.
Pharmacy Technician
Rite Aid
11.1983 - 11.1985
- DUTIES INCLUDED: ASSISTING THE PHARMACIST WITH PREPARING PRESCRIPTIONS FOR CUSTOMERS, ALSO GREETING AND ASSISTING CUSTOMERS.
Education
High School - Retail Management
FAIRHOPE HIGH SCHOOL
FAIRHOPE, ALSkills
- Time management
- Customer service
- Hospitality services
- Administrative skills
- Problem-solving skills
- Listening skills
- Microsoft office
- Payment processing
- Complaint resolution
- File management
- Guest relations
- Hospitality management
- Cash handling
Career Experience
- FRONT DESK CLERK, 06/01/06, CURRENT, BALDWIN EYE CLINIC, DAPHNE, AL, ANSWERING PHONES, MAKING APPOINTMENTS, ASSISTING DOCTORS, FILING, ASSISTING PATIENTS, CHARTING, FILING AND VERIFYING INSURANCE, ENTERING INVOICES THROUGH QUICK BOOKS, DISPENSING GLASSES AND CONTACTS TO PATIENTS
- UNIT CLERK, 04/01/03, 06/01/06, THOMAS HOSPITAL, FAIRHOPE, AL, ASSISTING STAFF IN IMPROVING QUALITY OF SERVICES, ANTICIPATING THE NEEDS OF PATIENTS, VISITORS, CO-WORKERS, AND MEDICAL STAFF, MAINTAINING EFFICIENCY AND SAFETY OF WORK AREA, ACCURACY IN CHARTING AND MAKING REQUISITIONS, PROMPT DELIVERY OF MESSAGES, KEEPING ALL REPORTS ON PATIENT'S CHARTS FOR NEW ADMISSIONS, PREPARING OF PATIENTS CHARTS FOR MEDICAL RECORDS AFTER DISCHARGE
- PAYING AND RECEIVING TELLER, 11/01/02, 06/01/03, COMPASS BANK, SPANISH FORT, AL, RECEIVING DEPOSITS, VERIFYING CASH, ENDORSEMENTS AND ISSUING RECEIPTS, PAYING CHECKS, BONDS, AND COUPONS AS APPROVED BY POLICY, PROCESSING NIGHT DEPOSIT BAGS
- ASSISTANT MANAGER, 02/01/88, 10/01/02, RITE AID, SPANISH FORT, AL, ASSISTING CUSTOMERS, WORKING DIRECTLY WITH UPPER MANAGEMENT AND ENTRY LEVEL EMPLOYEES TO MAINTAIN ACCEPTABLE STANDARDS, DATA PROCESSING, PAYROLL, ACCOUNTS PAYABLE, ACCOUNTS RECEIVABLE, ORDER ENTRY, BANK RECONCILIATION AND DEPOSITS
- FRONT END MANAGER, 01/01/86, 02/01/88, RITE AID, DAPHNE, AL, ASSISTING CUSTOMERS, WORKING DIRECTLY WITH UPPER MANAGEMENT AND ENTRY LEVEL EMPLOYEES TO MAINTAIN ACCEPTABLE STANDARDS, SCHEDULING EMPLOYEES, INVENTORY, SHIPPING AND RECEIVING, ACCOUNTS PAYABLE, ACCOUNTS RECEIVABLE, ORDER ENTRY
- OFFICE MANAGER, 11/01/85, 01/01/86, RITE AID, DAPHNE, AL, ASSISTING CUSTOMERS, SCHEDULING EMPLOYEES, DATA PROCESSING, PAYROLL, ACCOUNTS PAYABLE, ACCOUNTS RECEIVABLE, ORDER ENTRY, BANK RECONCILIATION AND DEPOSITS
- PHARMACY TECHNICIAN, 11/01/83, 11/01/85, RITE AID, FAIRHOPE, AL, ASSISTING THE PHARMACIST WITH PREPARING PRESCRIPTIONS FOR CUSTOMERS, GREETING AND ASSISTING CUSTOMERS
Timeline
Front Desk Clerk
Baldwin Eye Clinic
06.2006 - Current
Unit Clerk
Thomas Hospital
04.2003 - 06.2006
Paying and Receiving Teller
Compass Bank
11.2002 - 06.2003
Assistant Manager
Rite Aid
02.1988 - 10.2002
Front End Manager
Rite Aid
01.1986 - 02.1988
Office Manager
Rite Aid
11.1985 - 01.1986
Pharmacy Technician
Rite Aid
11.1983 - 11.1985
High School - Retail Management
FAIRHOPE HIGH SCHOOL