Summary
Work History
Education
Skills
Languages
Timeline
Generic

Karen Francisco-Ortiz

San Diego,CA

Summary

At Farmers Table, I excelled in enhancing dining experiences through expert management of group reservations and outstanding customer service. Demonstrating strong teamwork and communication skills, my proficiency in multitasking and table setting arrangements further contributed to the restaurant's seamless service delivery. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Work History

Restaurant Hostess

Farmers Table
Chula Vista, CA
08.2024 - 09.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with kitchen staff regarding customer feedback or complaints.

Education

High School Diploma -

Hoover High School
4474 El Cajon Blv San Diego, CA 92115
06-2024

Psychology

San Diego Mesa College
San Diego, CA

Skills

  • Dining customer service
  • Group reservations management
  • Customer Service
  • Teamwork
  • Communication
  • Multitasking
  • Table setting arrangements
  • Take-out service

Languages

Spanish
Full Professional
English
Native/ Bilingual

Timeline

Restaurant Hostess

Farmers Table
08.2024 - 09.2024

High School Diploma -

Hoover High School

Psychology

San Diego Mesa College
Karen Francisco-Ortiz