Karen Garcia Guzman
Summary
Offering a friendly professional attitude ready to learn and excel in any work environment given. With strong focus on teamwork and organizational skills, communication is always key. Reliable and result-driven with a key in adaptability with a positive attitude in maintaining consumer needs, with experience in hospitality and problem-solving skills. Driven to learn and change with a welcoming demeanor to all colleagues and consumers to ensure a seamless professional environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Ventana Winds Retirement Home
Youngtown, AZ
03.2025 - 04.2026
- Provided excellent customer service by attentively responding to resident needs and preferences.
- Collaborated with kitchen staff to facilitate timely food delivery during meal services.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Supported team members by training new staff on dining procedures and customer interaction protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Developed lasting connections with returning guests to foster loyalty and satisfaction. with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Delivered exceptional dining experiences by providing attentive service to residents.
- Assisted in meal preparation and presentation, ensuring adherence to dietary needs.
- Improved dining experience by providing prompt, attentive service to guests.
- Inspected dishwashing equipment and reported issues to supervisor.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
- Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
- Maintained cleanliness and sanitation in kitchen, contributing to a healthy working environment by rigorously following cleaning schedules.
- Bolstered team morale and productivity by maintaining a positive attitude and assisting colleagues during high-pressure periods.
- Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Observed dishwashing equipment performance to identify potential issues and maintain efficiency. for proper functioning.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Fitting Room Associate
Ross Dress for Less
9460 W Northern Ave, Glendale
06.2024 - 03.2025
- Provided excellent customer service to enhance shopping experience
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted customers with fitting room usage and garment selection
- Maintained cleanliness and organization of fitting room area
- Monitored inventory levels and restocked merchandise as needed
- Reduced theft by limiting number of items that each customer took into fitting rooms.
- Monitored customers for signs of theft.
- Checked garments for damage and placed tags prior to returning items to sales floor.
- Repackaged and tagged returned items for sales floor.
- Answered customer telephone calls to provide information about store policies and available merchandise.
- Maintained high customer readiness standards by delivering clean, neat and easy-to-shop store environment.
Dishwasher
Las Comadres
El Mirage
06.2024 - 07.2024
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Assisted with basic food preparation tasks to expedite meal service for guests.
Education
High School Diploma -
Raymond S. Kellis High School
8990 W Orangewood Ave, Glendale05.2024
Skills
- Hospitality service expertise
- Customer service
- Team collaboration
- Multitasking
- Problem-solving
- Cool under pressure
- Team leadership
- Strong work ethic
- Team player
- Reliable and responsible
- Multitasking
- Food safety training
Certification
Completed 20 hour SAFE comprehensive: Applying Mortgage Knowledge to Exam Preparation course through OnCourseLearning
Languages
Spanish
Native or Bilingual
Timeline
Server
Ventana Winds Retirement Home
03.2025 - 04.2026
Fitting Room Associate
Ross Dress for Less
06.2024 - 03.2025
Dishwasher
Las Comadres
06.2024 - 07.2024
High School Diploma -
Raymond S. Kellis High School