Karen Leath
Longview,TX
Summary
Driven property management professional with a proven track record at Rinco of Texas, Inc, excelling in tenant relations and maintenance coordination. Skilled in financial budgeting and reporting, adept at fostering customer service excellence. Demonstrated success in enhancing property accountability and vendor management, ensuring seamless operations and tenant satisfaction.
Overview
10
10
years of professional experience
Work History
Property Manager
Laurel Condos LLC
07.2022 - Current
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Property Manager
Rinco of Texas, Inc
06.2017 - 07.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Call Center Delivery Support
Ashley Furniture Homestore
07.2014 - 10.2016
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Associate in Sociology - Social Work
Howard College
Big Spring, TX05.2005
Skills
- Property Management
- Vendor Management
- Customer service-focused
- Property tours and inspections
- Rent collection
- Financial budgeting and reporting
- Preparing property agreements
- Tenant and eviction laws
- Maintenance Coordination
- Property accountability
- Payment Collection
- Property Inspections
- Tenant relations
Timeline
Property Manager
Laurel Condos LLC
07.2022 - Current
Property Manager
Rinco of Texas, Inc
06.2017 - 07.2022
Call Center Delivery Support
Ashley Furniture Homestore
07.2014 - 10.2016
Associate in Sociology - Social Work
Howard College
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