Karime Garza
McKinney,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
North Star Diagnostic Imaging
08.2022 - 07.2024
- Verified patient insurance coverage by contacting insurance providers to confirm eligibility, benefits, and coverage details
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Sales Representative
Carnation Auto Spa
09.2021 - 06.2022
- Cleaning, Team Work, and Time Management Skills
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Retail Sales Associate Cashier
Walmart
10.2020 - 04.2021
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Education
High School -
Mckinney Boyd High School
Mckinney, Texas05.2022
Skills
- Appointment confirmation
- Fluent in English and Spanish
- Telephone Etiquette
- Customer Service
- Problem-solving skills
- Scheduling
- Time Management
- File Organization
Volunteer Experience
- Volunteered at a Blood Drive, American Heart Association, 01/18, 12/20
- Clinical hours, Medical City Plano, 01/22
Activities
- HOSA, Mckinney Boyd High School, 01/18, 12/22
- Violinist, 01/14, 12/20
- Certified Nursing Aide Program, Mckinney North High School, 01/20, 12/21
- CPR Certified, 01/20, 12/22
- Certified Patient Care Technician, Allen Technical Campus, 01/21, 12/22
Certification
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
North Star Diagnostic Imaging
08.2022 - 07.2024
Sales Representative
Carnation Auto Spa
09.2021 - 06.2022
Retail Sales Associate Cashier
Walmart
10.2020 - 04.2021
High School -
Mckinney Boyd High School
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
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