Karina Morey
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Sport Island Pub And Restaurant
05.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hostess/Busser
310 Park South
01.2023 - 05.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Busser
Mama Mia's Fine Dining
06.2022 - 09.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Ice Cream Server/ Cashier
Kilwins Chocolates & Ice Cream
10.2018 - 06.2022
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
- Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
Education
Business Major Psych Minor
Rollins College
Winter Park, FL05.2026
Skills
- Table Bussing
- Food Running
- Supply Restocking
- Table Setting
- Daily Specials Memorization
- Guest Engagement
Timeline
Server
Sport Island Pub And Restaurant
05.2023 - Current
Hostess/Busser
310 Park South
01.2023 - 05.2023
Busser
Mama Mia's Fine Dining
06.2022 - 09.2022
Ice Cream Server/ Cashier
Kilwins Chocolates & Ice Cream
10.2018 - 06.2022
Business Major Psych Minor
Rollins College
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