Karissa Nichols
Maineville,OH
Summary
Dynamic General Manager with a proven track record at Evereve, excelling in team leadership and development. Passionate about enhancing customer experiences, I consistently surpassed sales targets through strategic planning and effective inventory management. Strong in fostering talent and operational excellence, I am committed to driving results and building high-performing teams.
Overview
19
19
years of professional experience
Work History
General Manager
Evereve
Mason
06.2015 - Current
- Cultivated and assembled a high-performing team aligned with organizational culture.
- Assisted team in maintaining a strong presence on the sales floor. Supported colleagues in upholding fashion standards and trends. Engaged with customers to enhance their shopping experience.
- Guided and developed employees in behaviors that foster success in their roles.
- Assisted in identifying and nurturing talent for future leadership roles within the store and company. Supported succession planning initiatives to build a strong talent pipeline.
- Directed daily store operations to ensure operational excellence and efficiency.
- Spearheaded team leadership to achieve monthly financial targets through optimized in-store styling experiences and efficient customer order fulfillment.
- Surpassed monthly sales targets by implementing strategic planning and execution.
- Spearheaded development and implementation of leadership teamwork strategy utilizing divisions of responsibilities (DORs).
Store Manager
Great Wolf Lodge
Mason, OH
05.2007 - 04.2012
- Led daily operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional strategies to boost sales and enhance guest experiences.
Education
High School Diploma -
Middletown Christian
Middletown, OH05.2008
Dental Assistant -
Testerman Dental
Lebanon OhioSkills
Strong leadership
Team and leadership development
Customer connection and support
Passionate and reliable
Upholds sales performance
Timeline
General Manager
Evereve
06.2015 - Current
Store Manager
Great Wolf Lodge
05.2007 - 04.2012
Dental Assistant -
Testerman Dental
High School Diploma -
Middletown Christian