Karla Bosma
Bennett,CO
Summary
Dynamic and results-driven professional with experience at McDonald’s Corporation, excelling in customer service and teamwork. Proven ability to enhance operational efficiency and boost customer satisfaction through effective communication and attention to detail. Bilingual with strong problem-solving skills, contributing to high health inspection scores and improved team morale.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald’s Corporation
03.2023 - 08.2024
- Provided exceptional customer service while taking and processing orders efficiently.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Collaborated with team members to meet daily operational goals and enhance workflow.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Adapted to fast-paced environments, demonstrating flexibility during peak hours.
- Followed safety protocols to uphold health standards in food preparation areas.
- Engaged with customers to foster a welcoming atmosphere and address inquiries promptly.
- Boosted repeat customer rates by providing friendly and engaging service.
- Supported training of new crew members, leading to more efficient onboarding process.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Improved team morale, leading to increased productivity and reduced turnover.
Education
Gateway Highschool
Aurora, CO05.2017
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Self-discipline
- Safety awareness
- Safety
- Resilience and persistence
- Valid Driver's license
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald’s Corporation
03.2023 - 08.2024
Gateway Highschool
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