Karla Garcia
Louisville,KY
Summary
Early-career medical assistant and phlebotomist skilled in HIPAA-compliant specimen collection, labeling, and handling in fast-paced clinical settings. Trusted for accurate records, patient comfort support, and efficient workflow execution. Experienced with safe specimen transport and diagnostic testing support.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Store Manager
Metro by T-Mobile
Louisville, Kentucky
03.2026 - Current
- Coached team members on wireless plans, device features, and customer needs.
- Oversaw inventory counts, stock replenishment, and merchandise organization.
- Resolved customer concerns and handled escalated service issues.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed strategies to maximize sales and profitability.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Medical Assistant/Phlebotomist
Oak Street Health
Louisville, Kentucky
07.2025 - 11.2025
- Maintained patient comfort and safety throughout the phlebotomy process.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Maintained accurate records of collected specimens and test results.
- Prepared and packaged specimens for courier transport.
- Calibrated equipment according to manufacturer specifications.
- Responded quickly and effectively to emergency situations.
- Adhered to HIPAA guidelines regarding patient privacy.
Phlebotomist/Medical Assistant
ChenMed
Louisville, KY
11.2023 - 05.2025
- Change dressings on wounds to support infection prevention and monitor healing progress.
- Collected, labeled, and stored laboratory specimens correctly before testing.
- Performed EKGs, spirometry testing, audiograms and other diagnostic tests for healthcare assessments.
- Educated patients about medications, procedures and physician's instructions.
- Maintained accurate medical records through filing, charting, transcription, and data entry into an electronic health record system to support effective patient care.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Associate of Science - Associate Degree in Nursing (ADN)
Jefferson Community And Technical College
Louisville, KY10-2026
Some College (No Degree) - Certified Medical Assistant diploma
Caris College
Jeffersonville, INSome College (No Degree) - Phlebotomy Certification
Northwest Phlebotomy College
LouisvilleSkills
- HIPAA compliance
- Infection control
- Care coordination
- Adaptable
- Phlebotomy
- Clinical operations
- Prescription refills
- Inventory and supply management
- Telehealth coordination
- Patient education
- Medication administration
- EHR charting
- Vital signs
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Kentucky Notary Public
Timeline
Store Manager
Metro by T-Mobile
03.2026 - Current
Medical Assistant/Phlebotomist
Oak Street Health
07.2025 - 11.2025
Phlebotomist/Medical Assistant
ChenMed
11.2023 - 05.2025
Associate of Science - Associate Degree in Nursing (ADN)
Jefferson Community And Technical College
Some College (No Degree) - Certified Medical Assistant diploma
Caris College
Some College (No Degree) - Phlebotomy Certification
Northwest Phlebotomy College