KARLA GUILLÉN
Galveston,TX
Summary
Talented professional consistently handles high-volume over long shifts while keeping focus. Multitasker with history of supporting team and customer needs. My goal is work effectively and precisely towards the company's objectives, in the same way I am interested in learning more about the service industry and perfecting my customer service skills to achieve professional growth
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Galveston, TX
05.2023 - Current
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Cook Trainer
Bubba Gump Shrimp
Galveston, TX
05.2023 - Current
- Demonstrated proper knife handling techniques, food preparation, presentation, cooking methods, safety measures and sanitation standards.
- Organized and conducted orientation sessions to introduce new employees to restaurant policies and procedures.
Server
Taquilo’s
Galveston, TX
04.2024 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Informed customers of daily specials and signature menu items.
Housekeeper
Gaidos Hotel
Galveston, TX
02.2023 - 05.2023
- Cleaned building floors by sweeping, mopping and scrubbing.
Ticket Seller
Pleasure Pier
Galveston, TX
02.2022 - 05.2022
- Greeted customers, answered questions and provided assistance with ticket purchases.
Cook
Mc Donald’s
Galveston, TX
02.2022 - 05.2022
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Education
Bachelor of Science - Science
Luis Bonini Pino
Ecuador01-2018
Skills
- Food preparation
- Customer service
- Creativity and innovation
- Attention to detail
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Server
Taquilo’s
04.2024 - 07.2024
Sandwich Artist
SUBWAY®Restaurants
05.2023 - Current
Cook Trainer
Bubba Gump Shrimp
05.2023 - Current
Housekeeper
Gaidos Hotel
02.2023 - 05.2023
Ticket Seller
Pleasure Pier
02.2022 - 05.2022
Cook
Mc Donald’s
02.2022 - 05.2022
Bachelor of Science - Science
Luis Bonini Pino