Karla Monroy
Medical assistant
Las Vegas,NV
Timeline
Medical Assistant - Soluna Family medicine
03.2026 - Current
Medical Assistant - las vegas injury pain center
09.2025 - 01.2026
Northwest Career College - License Certificate , Medical
08.2025 - 04.2026
Chiropractic Assistant - Injury Rehab
07.2024 - 06.2025
Physical Therapist Technician - Injury Rehab
06.2024 - 07.2025
Front Desk Receptionist - Nevada Rehabilitation Centers
11.2023 - 06.2024
Shift Lead - Chick-fil-A
08.2020 - 08.2022
Work Preference
Work Type
Full TimeLocation Preference
On-SiteWork History
Medical Assistant
Soluna Family medicine
03.2026 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
las vegas injury pain center
09.2025 - 01.2026
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- communication to attorneys and case managers.
Physical Therapist Technician
Injury Rehab
06.2024 - 07.2025
- Communicated pertinent results, progress, or challenges to target and restore mobility for patients.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Researched and stayed abreast of current treatment modalities by attending professional development opportunities.
- Administered massages and traction to relieve pain and prevent deformity.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Aided and counseled patients adjusting to permanent physical disabilities.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Conducted clinical assessment and evaluation to determine patient needs.
- Prepared patients to meet with physical therapists.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
- Communicated with physicians to provide updates on patient care.
- Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Developed and facilitated patient specific stretching and strengthening programs.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Implemented kinesiology taping to improve joint range of motion and reduce inflammation.
- Monitored patient progress and reported changes to physical therapist.
Chiropractic Assistant
Injury Rehab
07.2024 - 06.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Input patient data into computer system using [Software] and checked information for accuracy.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- update Law offices current patient status and treatment plans and balance
Front Desk Receptionist
Nevada Rehabilitation Centers
11.2023 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Collected [Type] payments, processed transactions and updated relevant records.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
Shift Lead
Chick-fil-A
08.2020 - 08.2022
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Education
License Certificate - Medical
08.2025 - 04.2026
Skills
- Check-in coordination
- Phlebotomy
- Intake control
- Medical office administration
- Conversant in [languages]
- Electrocardiographic rhythm recognition
- Medical records confidentiality
- Medical terminology
- Patient scheduling
- Valid Nevada driver's license
- Venipuncture and phlebotomy
- Electrocardiography (EKG)
- EMR / EHR
- EKG set up and monitoring
- Immunization administration
- Fluent in Spanish
Summary
Recent Graduate from Northwest career college for medical assistant looking to grow through out my career to become a private DPT and work passionately for personal injury or for our up and coming professional sports team in las vegas. What started as the daughter of Mexican immigrants, working full time as a front desk receptionist to make a steady income that lead me into working into a CCA position that completely changed my vision of my future and dedicate my life to helping other who are injured and in need. Through out this process i strive to return to school to help become a medical assistant and work my way to return to school and obtain my BS in Kinesiology and aim for my DPT. The ultimate end goal eventually own my practice and dedicating my life work to my work to my parents.
Languages
Spanish
Native or Bilingual
Certification
- CCMA - Certified Clinical Medical Assistant
- Certified Chiropractic assistant
- Certified Phlebotomy technician
- Certified Physical Therapy technician