Karla Mora
Roanoke,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Walmart. Proven ability to prioritize orders and verify accuracy, contributing to seamless operations. Recognized for attention to detail and effective teamwork, consistently enhancing client satisfaction and operational efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Digital Shopper
Walmart
07.2024 - Current
- Maintained accurate product listings and inventory levels, contributing to seamless online operations.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Unloader Associate
Walmart Dc 6068
06.2021 - 10.2023
- Operated forklifts and pallet jacks for efficient material handling
- Inspected products for quality assurance before storage or distribution
- Collaborated with team members to maintain safety protocols during unloading
- Conducted routine maintenance checks on equipment to ensure operational efficiency
- Trained new associates on best practices for unloading and safety standards
- Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
- Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
- Expedited restocking process by promptly sorting and distributing unloaded items to their designated locations.
- Prevented product loss by swiftly identifying and reporting any damaged or missing items found during the unloading process.
- Contributed to a positive work atmosphere through diligent attention to detail, strong teamwork skills, and consistent adherence to company policies throughout each task completed as an Unloader Associate.
- Improved workplace safety, adhering to proper lifting techniques and equipment usage during unloading tasks.
- Upheld quality control standards by inspecting unloaded items for damage or discrepancies before storing them away.
Hairstylist
SportClips Haircuts
03.2019 - 06.2021
- Provided personalized hairstyling services, enhancing client satisfaction and loyalty.
- Maintained up-to-date knowledge of hair trends, techniques, and products to offer informed recommendations.
- Collaborated with team members to ensure efficient salon operations and excellent customer service.
- Fostered a welcoming atmosphere for clients by maintaining cleanliness and organization throughout the salon space.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
High School Diploma -
Denton High School
Denton, TX06.2016
Skills
- Customer service
- Prioritizing orders
- Attention to detail
- Decision-making
- Planning and organization
- Verifying order accuracy
- Upbeat and outgoing attitude
- Strong work ethic
- Problem-solving
- Multitasking and organization
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Digital Shopper
Walmart
07.2024 - Current
Unloader Associate
Walmart Dc 6068
06.2021 - 10.2023
Hairstylist
SportClips Haircuts
03.2019 - 06.2021
High School Diploma -
Denton High School