Overview
Work History
Education
Skills
Extracurricular
Timeline
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Karla Palencia

Roosevelt,New York

Overview

2
2
years of professional experience

Work History

Crew Member

Chick-fil-A
05.2024 - 08.2024
  • Managed transactions with customers using cash registers
  • Delivered exceptional customer service in a fast paced environment
  • Collaborated with team members to maintain efficient wait times and orders
  • Trained new employees on store procedures and customer interaction protocols

Cashier

Uncle Giuseppe's Marketplace
05.2023 - 08.2023
  • Managed transactions with customers using cash registers
  • Assisted in stocking and rotating merchandise
  • Scanned and bagged items efficiently and answered customer questions
  • Maintained a clean working environment

Receptionist and Medical Assistant

Reshma Panjwani Pediatric Office
03.2022 - 03.2023
  • Served patients by greeting and helping them, scheduled appointments, and maintained records and accounts
  • Welcomed patients and visitors in person or on the telephone, and answered or referred inquiries
  • Assisted lead physician by preparing lab specimens, filling out required forms and obtaining basic vitals
  • Translated for Spanish speaking patients

Education

No Degree - AOI Nursing

Stony Brook University
Stony Brook, NY
05-2028

High School Diploma -

Roosevelt High School
Roosevelt, NY
01-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Extracurricular


Volunteer Long Island State Veterans Home                                                               

February 2025- Present

  • Transport residents to and from the Physical Therapy room using wheelchairs
  • Assist Physical Therapists with exercises and offering encouragement to residents
  • Observe therapy sessions to gain an insight on mobility training and how to effectively communicate with residents


Alpha Sigma Alpha Organization Member

March 2025-Present

  • Participated in over 30 hours of community service and fundraising for national philanthropy
  • Collaborate on campus events to promote women's leadership and academic excellence
  • Contribute to planning sisterhood and professional development workshops
  • Volunteered at Wolfiethon, an organization to fundraise $100,000 to children's cancer


Roosevelt High School Marching and Concert Band                                                   

September 2020-January 2024

  • Lead flute player
  • Performed for homecoming, football games, and concerts


National Honor Society Secretary                                                                                 

September 2020-January 2024

  • Assisted in planning and organizing to annual fundraisers
  • Worked with other lead members by contributing to potential ideas for future club events
  • Attended weekly meetings
  • Kept record of all information in meetings
  • Helped oversee events

Timeline

Crew Member

Chick-fil-A
05.2024 - 08.2024

Cashier

Uncle Giuseppe's Marketplace
05.2023 - 08.2023

Receptionist and Medical Assistant

Reshma Panjwani Pediatric Office
03.2022 - 03.2023

No Degree - AOI Nursing

Stony Brook University

High School Diploma -

Roosevelt High School

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Karla Palencia