Karla Vargas
Cathedral City,CA
Summary
Efficient, accurate and detail-oriented Spa Coordinator with innate drive to provide exceptional service. Attentive to client preferences and modern trends in aesthetics. Positive attitude with consistent record of building clientele and achieving high rates of client retention.
Overview
3
3
years of professional experience
Work History
Spa Coordinator
Agua Caliente Casino Resort & Spa
03.2023 - Current
- Answered questions about spa, treatments offered and spa's amenities.
- Maintained solid knowledge base of all spa and resort products and services.
- Interacted with 100 guests daily and provided positive impression of spa.
- Maintained front desk workstation by keeping it clean and organized.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Grew repeat client base through effective marketing and customer service.
Cashier
Prada
12.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Baker
Cookie Plug
10.2020 - 12.2021
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
Esthetician Certification - Beauty
International School of Beauty
Palm Desert, CA04.2023
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06.2020
Skills
- Guest Relations
- Administrative Experience
- Staff Collaboration
- Knowledge of Spa Treatments
- Inventory Management
- Customer Assistance
- Flexible Hours
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Spa Coordinator
Agua Caliente Casino Resort & Spa
03.2023 - Current
Cashier
Prada
12.2021 - 10.2022
Baker
Cookie Plug
10.2020 - 12.2021
Esthetician Certification - Beauty
International School of Beauty
High School Diploma -
Rancho Mirage High School
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