Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
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Karla Flores Reyes

Louisburg,NC

Summary

Proven professional with a solid background in customer service and cash handling, honed at Kearney's Grocery. Excelled in enhancing customer satisfaction and streamlining transactions, demonstrating exceptional organizational abilities and professionalism. Skilled in ID verification and fostering positive relationships, significantly contributing to repeat business and a well-maintained store environment. Committed and Hardworking, willing to learn new things and adapt to new environments as well.

Overview

2
2
years of professional experience
1
1
Certification
2
2
Languages

Work History

Cashier

Kearney's Grocery
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Babysitter

Ladies Reyes
07.2013 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.

Volunteer

Louisburg High School
11.2018 - 04.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Louisburg High School
11.2018 - 04.2023

Education

High School Diploma -

Louisburg High School
Louisburg, NC
06.2023

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Basic Math Competence
  • ID Verification
  • Bilingual (Spanish and English)

Certification

  • CPR Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Kearney's Grocery
06.2023 - Current

Volunteer

Louisburg High School
11.2018 - 04.2023

Louisburg High School
11.2018 - 04.2023

Babysitter

Ladies Reyes
07.2013 - Current

High School Diploma -

Louisburg High School

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Karla Flores Reyes