Karlee Wilkins
Our Home
Kankakee,IL
7
years of professional experience
Highly motivated individual with a passion for learning and growth, consistently striving to exceed expectations and deliver high-quality work. Seeking opportunities to utilize skills and experience in a challenging and rewarding role. Committed to continuously enhancing knowledge and skillset to contribute effectively to organizational success.
Work History
Quality Control Technician
1 Year 4 Months- Performed thorough quality inspections on unfinished and finished goods to ensure compliance with company standards.
- Demonstrated strong time management skills by prioritizing inspections, reporting issues promptly, and ensuring timely completion of quality checks.
- Trained new team members on quality control procedures and best practices to maintain operational efficiency.
- Analyzed test results and documented findings to support product development and regulatory compliance.
Customer Service Representative
7 Months- Developed strong communication skills through various channels including email, phone, and online platforms.
- Accurately documented and submitted billing, inventory, imports, and exports to company information system.
- Maintained a positive and professional demeanor at all times, ensuring a positive customer experience.
Team Member
8 Months- Effectively followed company food safety guidelines.
- Possess strong communication and interpersonal skills to effectively communicate with customers and team members.
- Worked effectively as part of a team to achieve common goals and support each other's success.
Gate Clerk
1 Year- Accurately documented movement of equipment to and from the yard.
- Maintained exceptional grammar and writing while communicating with shareholders, documenting information, etc.
- Served as the first point of contact for guests, greeting them professionally and courteously.
Online Personal Shopper
8 Months- Work as a team to efficiently and accurately pack online pickup orders for customers.
- Follow safety protocols while navigating through sales floor and backroom.
- Communicate with other departments regarding order status, potential issues and substitutions.
Online Personal Shopper
8 Months- Communicate and work with team to prepare online pickup orders.
- Repetitively walk through store, reach for items on shelves, climb ladders, crouch, and kneel to package and prepare product for sale.
- Follow food safety guidelines, maintaining cleanliness and placing completed orders in temperature-appropriate storage.
Shift Supervisor
1 Year 9 Months- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced cash drawers.
- Communicated with other leaders to direct workflow and support operations.
Education
BBA - Business Administration
High School Diploma
Skills
Customer Service
Data Entry
Microsoft Office
Inventory Management
Quality Control
Communication
Time Management
Problem Solving
Interests
Personal Development and Self-Improvement
Outdoor Recreation
Documenting and sharing travel experiences.
Timeline
Quality Control Technician
Our Home
02.2025 - CurrentRead More
Customer Service Representative
ConGlobal Industries
05.2024 - 12.2024Read More
Team Member
Chick-Fil-A
09.2023 - 05.2024Read More
Gate Clerk
ConGlobal Industries Inc.
07.2022 - 07.2023Read More
Online Personal Shopper
Target
10.2021 - 06.2022Read More
Online Personal Shopper
Kroger
01.2021 - 09.2021Read More
Shift Supervisor
Jimmy John's
08.2019 - 05.2021Read More
Bradley-Bourbonnais Community High School
High School Diploma
Read More
Illinois State University
BBA from Business Administration
Read More