Dynamic communicator with a background in customer service and social media management. Known for leadership and team collaboration, ready to leverage skills to enhance customer satisfaction and drive brand engagement.
Overview
3
3
years of professional experience
Work History
Crew Member
Chipotle
Salisbury, MD
09.2025 - Current
Ensured cleanliness and organization of dining area and kitchen to enhance customer satisfaction.
Followed food safety protocols to uphold health standards consistently.
Processed customer orders and handled cash transactions to ensure smooth service and accuracy.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food promptly to contribute to overall positive guest experiences.
Social Media Manager
Consolidated Industries
Aberdeen, Maryland
07.2023 - Current
Managed the daily operations of all assigned social media accounts.
Analyzed social media metrics to assess audience growth, engagement volume, and reach, informing strategy adjustments.
Engaged with audience through daily social media interactions, addressing inquiries to enhance community connection.
Collaborated with marketing team to integrate campaigns across platforms.
Created training materials for new team members on social media best practices.