Karlencia Santerre
Bridgeport,CT
Summary
Experienced with cash handling customer service, sales, and inventory management. transaction processing in fast-paced retail settings. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability and resolving conflicts smoothly.
Highly motivated and compassionate PCT, eager to contribute to a patient-centered healthcare environment. Possessing a strong understanding of laboratory procedures, infection control protocols, and patient safety standards, I am proficient in venipuncture, capillary sample technique and electrodes placement.
Dedicated to providing a positive patient experience while ensuring accurate and timely blood collection and optimal signal quality for accurate reading. I am seeking a challenging role in fast-paced clinical detail, and a commitment to providing high-quality care are highly valued.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Rois Des Rois Market
01.2022 - 12.2022
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat customers through friendly service interactions.
Volunteer
Mc Arthur High School
02.2024 - 05.2024
- Helped disabled and autistic children
- Participated in some activities with those child
Store Associate
Rois Des Rois Market
01.2023 - 09.2023
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Collaborated with team members to execute promotional events, leading to increased sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Volunteer
Poujenyo/ Ann Travay Pou Timoun Yo
02.2022 - 04.2023
- Provided administrative support for a community center.
- Assisted with grant writing and fundraising for a children's Hospital
- Helped Children with their mental and physical health
- Boosted donations to organization by strategizing and executing fundraising events.
- Improved public safety, participating in community watch programs.
- Educated young people about strategies for driving discussions and promoting social changes.
Education
Graduate Certificate - Nursing
Training Direct
Bridgeport, CT10-2024
High School Diploma -
Mc Arthur High School
Hollywood, FL06-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Attention to detail
- Flexible schedule
- Relationship building
- CPR first-aid
- ECG rhythm interpretation
- Preparing and documenting EKG report
- Conducting EKG test accurately
- Active listening
- Emotional support
Stress management
Certification
- Cardiopulmonary Resuscitation (CPR)
- EKG Technician Certification (CET)
- Certified Nursing Assistant (CNA)
- Patient Care Technician Certification (PCT)
- Phlebotomy Technician Certification (CPT)
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Professional Working
Spanish
Elementary
Timeline
Volunteer
Mc Arthur High School
02.2024 - 05.2024
Store Associate
Rois Des Rois Market
01.2023 - 09.2023
Volunteer
Poujenyo/ Ann Travay Pou Timoun Yo
02.2022 - 04.2023
Cashier Team Lead
Rois Des Rois Market
01.2022 - 12.2022
- Cardiopulmonary Resuscitation (CPR)
- EKG Technician Certification (CET)
- Certified Nursing Assistant (CNA)
- Patient Care Technician Certification (PCT)
- Phlebotomy Technician Certification (CPT)
Graduate Certificate - Nursing
Training Direct
High School Diploma -
Mc Arthur High School
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