Dedicated crew member with exceptional customer service skills. Proficient in multitasking, time management, and maintaining high-quality standards. Ready to enhance customer experiences in a fast-paced environment.
Work History
Crew Member
2 Years 6 Months
Wendy's | 09.2021 - 03.2024
Delivered exceptional customer service by efficiently processing orders and managing transactions.
Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
Collaborated with team members to prepare food items accurately and in accordance with company recipes.
Assisted in training new crew members on operational procedures and customer service best practices.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma
Skyline Highschool | Idaho Falls, ID | 05.2024
Associate of Science - Biology
College of Eastern Idaho | Idaho Falls, ID | 05.2027
Honoree of the Honors Program
Idaho LAUNCH Scholarship Recipient
3.8 GPA
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Choking relief
AED operation
Certification
Basic Life Support (BLS) Provider Certification- American Heart Association, 2023
Stop The Bleed Course Completion- American College of Surgeons, 2023
Assistance with Oral & Expanded Medication Training- College of Eastern Idaho, 2024
Emergency Medical Technician (EMT) Technical Skills Assessment Certificate, 2024
National Workplace Readiness Skills Certification (CTECS)- 2024