Karli Christofferson
Lincoln,NE
Summary
Creative professional. Self-motivated and organized to thrive in both team-based and independent settings. Resourceful in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Comprehensive knowledge of schedule coordination, payment processing and document management.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
Iasan And Sebastian Studio Salon
Lincoln, NE
05.2022 - Current
- Managed client check-ins and check-outs efficiently for scheduled appointments.
- Scheduled and confirmed appointments for clients and staff.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Ensured that all front desk areas were kept clean and organized at all times.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Facilitated communication between and coordinated schedules of administrators, employees, and clients.
- Managed and curated social media content to enhance online presence.
Production Worker
402 Creamery
Lincoln, NE
11.2021 - 02.2022
- Checked malfunctioning equipment and applied troubleshooting measures to get machines back up and running.
- Adhered to company safety policies and procedures regarding proper food safety and sanitation.
- Selected, measured, and weighed ingredients in specified amounts.
- Broke down, cleaned, and sanitized workstations at the end of shift.
- Prepared and built food items according to standardized recipes and directions.
- Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
Barista
The Coffee House
Lincoln, NE
01.2021 - 11.2021
- Created promotional displays for advertising special events or promotions at the cafe.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Operated cash registers to process customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Created complex, hand-crafted beverages based upon customer preferences.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Education
Bachelor of Arts - Painting & Printmaking
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-2024
Skills
- Phone call direction
- End-of-day reporting
- Calender management
- Problem-solving skills
- Scheduling appointments
- General housekeeping
- Opening and closing duties
- Cash handling
- Cash register operation
- Hospitality and accommodation
- Multitasking and organization
References
References available upon request.
Timeline
Front Desk Coordinator
Iasan And Sebastian Studio Salon
05.2022 - Current
Production Worker
402 Creamery
11.2021 - 02.2022
Barista
The Coffee House
01.2021 - 11.2021
Bachelor of Arts - Painting & Printmaking
University of Nebraska, Lincoln
Similar Profiles
Tegory JarrettTegory Jarrett
Master Barber-Building Maintenance at Salon SebastianMaster Barber-Building Maintenance at Salon Sebastian
Kehong YuKehong Yu
Assistant at Sebastian SalonAssistant at Sebastian Salon
MICHAEL ALEJANDRINOMICHAEL ALEJANDRINO
Cutting Specialist at Self Employed at Meis Salon & The Studio SalonCutting Specialist at Self Employed at Meis Salon & The Studio Salon