Karsin Pruett
Fort Worth,TX
Summary
Experienced with youth coaching, ensuring the development of players' technical skills and teamwork. Utilizes effective training methods and motivational techniques to inspire young athletes. Results-oriented sales professional with a solid background in managing and optimizing sales operations for business growth. Valued for a strong focus on team collaboration and adaptability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Sales Manager
Dillard's
04.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sales Associate
Dillard's
08.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Youth Sports Coach
Keller Girls Lacrosse Association
08.2021 - 04.2024
- Supervised practices and contests, prioritizing safety for participants.
- Fostered a positive team environment with consistent communication and motivational tactics.
- Developed players' skills through personalized training sessions for improved game results.
- Enhanced team performance by implementing effective coaching strategies and techniques.
Customer Service Representative
Dillard's
02.2021 - 08.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Personal Shopper
Walmart
05.2020 - 01.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
Education
Bachelor of Science - Kinesiology
University of North Texas
Denton, TX12-2023
Skills
- Relationship building
- Staff management
- Direct sales
- Customer service
- Time management
Certification
- First Aid/CPR Certified
Timeline
Business Sales Manager
Dillard's
04.2024 - Current
Sales Associate
Dillard's
08.2022 - 04.2024
Youth Sports Coach
Keller Girls Lacrosse Association
08.2021 - 04.2024
Customer Service Representative
Dillard's
02.2021 - 08.2022
Personal Shopper
Walmart
05.2020 - 01.2021
Bachelor of Science - Kinesiology
University of North Texas
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