Karson Brown Sr
Lynchburg,VA
Summary
Results-driven logistics and operations professional recognized for enhancing efficiency and accuracy in high-demand environments. Consistently achieved a zero-error rate in warehouse operations while managing multiple delivery orders, ensuring timely service and high customer satisfaction. Committed to fostering team collaboration and supporting operational excellence across diverse sectors.
Overview
10
10
years of professional experience
Work History
Driver
Uber Eats
LYNCHBURG, VA
10.2017 - Current
- Managed multiple delivery orders, prioritizing timely service and enhancing customer experience.
- Coordinated with restaurant staff and customers to facilitate seamless order pickup and delivery.
- Delivered food orders promptly and accurately, ensuring high customer satisfaction.
- Maintained a clean and organized vehicle, adhering to all traffic laws and safety regulations while on the road.
Frozen and Dairy Associate
Food Lion
Roanoke, VA
08.2024 - 03.2026
- Managed inventory levels for frozen and dairy products, ensuring optimal stock availability.
- Monitored product quality, freshness, and safety standards in refrigerated sections.
- Trained new associates on proper handling and storage procedures for frozen and dairy items.
- Collaborated with management to streamline inventory processes, enhancing efficiency across departments.
Security Officer
Securitas
LYNCHBURG, VA
05.2024 - 11.2024
- Implemented and enforced security procedures and protocols to prevent unauthorized access and safeguard company assets.
- Conducted regular security patrols to monitor and protect company premises, enhancing safety for employees and visitors.
- Responded promptly to security incidents and emergencies, taking appropriate action to resolve issues and maintain order.
- Collaborated with local law enforcement to report and investigate security breaches, facilitating suspect apprehension.
Delivery Driver
Amazon
WAYNESBORO, VA
10.2021 - 12.2023
- Provided exceptional customer service by communicating delivery updates and addressing any concerns or issues promptly.
- Navigated delivery routes to ensure timely package delivery, enhancing customer satisfaction.
- Managed inventory and maintained accurate delivery records, ensuring accountability and reducing delivery discrepancies.
- Uphold company standards for vehicle maintenance and cleanliness, supporting safe and efficient delivery operations.
Warehouse Associate
J.Crew
08.2018 - 09.2021
- Maintained a zero-error rate (or "high accuracy rate") while inspecting product labels, barcodes, and shipping addresses for compliance with carrier regulations.
- Monitored and replenished packaging supply inventory (boxes, tape, labels) to prevent operational downtime.
- Conducted quality checks on product packaging, identifying defects, damages, or discrepancies to ensure compliance before sealing.
- Implemented quality control procedures, ensuring products met company standards and reducing potential errors before distribution.
- Collaborated with inventory and picking teams to resolve order discrepancies and address damaged stock efficiently.
- Collaborated with team members to unload incoming shipments, inspect for damages, and properly store goods.
- Operated forklift and pallet jack equipment to safely transport and stack materials in the warehouse.
- Maintained a clean, organized, and safe work station in compliance with OSHA and warehouse safety standards.
Team Lead Hardline Associate
Kmart
Lynchburg, VA
07.2016 - 03.2018
- Led team of hardline associates, delegating tasks to optimize workflow in high-volume retail environment.
- Performed routine inventory counts and audits to identify stock discrepancies and damaged goods, reporting findings to management to enhance system accuracy.
- Audited product labeling and pricing tags across multiple departments to guarantee 100% compliance with store standards and pricing accuracy
- Demonstrated exceptional product knowledge to provide expert guidance to customers on various hardline items, resulting in increased sales and customer satisfaction.
- Implemented new merchandising strategies to optimize product visibility and drive sales, resulting in a 10% increase in revenue within the hardline department.
- Trained and onboarded new associates on company policies and procedures, fostering team cohesion and enhancing overall productivity.
Education
Software Development Cyber Security
ECPI University
Virginia Beach, VA05.2026
Skills
- Customer service
- Manufacturing
- Driving
- Good listener
- Well-disciplined
- Adaptable
- Responsible
- Flexible
- Detail oriented
- Load & unload
- Retail sales
- Order fulfillment
- Assembly
- Pallet jack
- Supervising experience
Timeline
Frozen and Dairy Associate
Food Lion
08.2024 - 03.2026
Security Officer
Securitas
05.2024 - 11.2024
Delivery Driver
Amazon
10.2021 - 12.2023
Warehouse Associate
J.Crew
08.2018 - 09.2021
Driver
Uber Eats
10.2017 - Current
Team Lead Hardline Associate
Kmart
07.2016 - 03.2018
Software Development Cyber Security
ECPI University