Kasey Priola
Vail,Colorado
Summary
Organized and friendly hostess with experience in fast-paced dining environments. Detail oriented and able to form and maintain long term work relations with clientele.
Overview
6
6
years of professional experience
Work History
Lead Hostess
Matsuhisa
Vail, Colorado
05.2021 - Current
- Built a daily floor plan for a 400-person seating dining room based on guests' requests and needs.
- Answered phones promptly to record and confirm reservations.
- Tracked seated guests and available seating using OpenTable.
- Monitored dining area to assess server capacity and estimate wait times.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Front Desk Agent
Sonnenalp Resort of Vail
Vail, Colorado
10.2020 - 05.2021
- Scheduled reservations for groups and special events.
- Assisted with check-in and check-out procedures for guests.
- Provided information about hotel amenities, services, and local attractions.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Arranged tours, taxis or restaurant reservations for customers.
Server
Rum House
New Orleans, Louisiana
09.2018 - 03.2020
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, tidying up server stations and polishing silverware and glasses.
Education
Bachelor of Arts - Mass Communications
McNeese State University
Lake Charles, LASkills
- Strong interpersonal skills
- Restaurant Operations
- Guest Relations
- High-volume dining
References
References available upon request.
Timeline
Lead Hostess
Matsuhisa
05.2021 - Current
Front Desk Agent
Sonnenalp Resort of Vail
10.2020 - 05.2021
Server
Rum House
09.2018 - 03.2020
Bachelor of Arts - Mass Communications
McNeese State University
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