Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Kashmala Chaudhry

Kashmala Chaudhry

Brooklyn,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Target
01.2019 - 02.2023
  • Negotiated prices and services with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs with closed profitable projects ending with high success rate.
  • Monitored daily cash discrepancies, inventory shrinkage, and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Sales Associate

Victoria's Secret & PINK
02.2017 - 12.2018
  • Performed effectively in the self-directed work environment, managing day-to-day operations and decisions.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Selected correct products based on customer needs, product specifications, and applicable regulations.
  • Improved the shopper to the customer conversion rate of the store by 6% by prioritizing customer service of inbound customers



GIS Analyst

Department Of City Planning
01.2017 - 10.2018
  • Changed and improved the use of GIS data for Local and Regional projects.
  • Maintained Open City data security clearance level for governmental projects and operations.
  • Trained and mentored 100 junior geospatial imagery analysts in 2017.
  • Mapped local land boundaries, spatial service points and problem locations.
  • Managed GIS databases and modified parameters for different needs.

Sales Consultant

H&M Retail
03.2015 - 11.2016
  • Built a diverse and consistent sales portfolio.
  • Managed 3 Retail sales and maintained performance improvements of 10% quarter over quarter.
  • Collaborated with management to prioritize sales of high margin, inventory resulting in yearly gross margin improvement of 5%.
  • Doubles target for customers loyalty signups by 20% by promoting program savings benefits.

Education

Master of Science - Geographic Information Sciences

Lehman College of The City University of New York
12.2016
  • Awarded Best Thesis on Urban Heat Islands for sky scrappers building in Manhattan
  • Supervised and won 5 Best industrial projects for bachelors degree program in Geography
  • 3.95 GPA

Bachelor of Science - Geoinformatics

National University of Sciences And Technology, Islamabad, Pakistan
07.2014
  • Awarded Best Capstone Project for creating an mobile application for emergency management system for patient service.
  • Ehsas Scholarship Recipient for 50,000 pkr
  • 3.35 GPA

Skills

  • Program Administration
  • Pivot Tables
  • School Lunch Programs
  • Inventory Tracking and Management
  • Daily Store Activities
  • Handling Terminations
  • Business Transactions
  • Multi-Line Telephone Operation
  • Customer Consulting
  • Product Availability
  • Billing Adjustments and Refunds
  • Interpersonal Communication
  • Google Workspace
  • Time Management
  • Rotation Procedures
  • Corrective Actions
  • Sales Strategies
  • Customer Buying Habits

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved and supervised 30 thesis students by completing capstones and dissertation with accuracy and efficiency.

Certification

  • Certified Business Administrator, Coursera - April 2020
  • Certified Project Manager ,Udemy - January 2019


Languages

Urdu
Native or Bilingual

Timeline

Assistant Store Manager - Target
01.2019 - 02.2023
Sales Associate - Victoria's Secret & PINK
02.2017 - 12.2018
GIS Analyst - Department Of City Planning
01.2017 - 10.2018
Sales Consultant - H&M Retail
03.2015 - 11.2016
Lehman College of The City University of New York - Master of Science, Geographic Information Sciences
National University of Sciences And Technology - Bachelor of Science, Geoinformatics

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Kashmala Chaudhry