Kason McCullough Cooper
Dallas,TX
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Old Navy, Gap
Dallas, Texas
11.2015 - 08.2019
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Collected deposits or payments and arranged for billing.
- Contacted customers about potential service upgrades, new [Type] services and account changes.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
MBA -
Angelo State University
San Angelo, TX05-2024
Bachelor of Science - Business Administration And Management
Angelo State University
San Angelo, TX05-2022
High School Diploma -
Mansfield High School
Mansfield, TX05-2018
Skills
- Data Collection
- Report Generation
- Technology
- Great Verbal Skills
- Service-Oriented
- Calm Demeanor
Affiliations
- Angelo State Football Player (2019-2023)
- SAAC President for Angelo State (Student Athlete Advisory Committee)
- Toys for Tots Representative (2015-2023)
- Volunteer Assistant Football Coach for the PG Falcons Football Organization
- VBS Volunteer Teacher at Crossroads Church (2013-2016)
Accomplishments
- Dean's List for Angelo State (2019-2023)
- SAAC President Award
- Angelo State Football All-Star Conference 2022
Timeline
Customer Service Representative
Old Navy, Gap
11.2015 - 08.2019
MBA -
Angelo State University
Bachelor of Science - Business Administration And Management
Angelo State University
High School Diploma -
Mansfield High School