Dedicated and compassionate professional with experience as a Nursing Assistant. Skilled in effective communication and patient-centered care. Proven ability to enhance patient satisfaction through attentive support and collaboration with medical staff, while maintaining accurate documentation and adhering to medical protocols.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Centra Health
03.2023 - Current
Transported patients and helped with discharge procedures.
Enhanced patient experience by providing compassionate care and assistance during hospital visits.
Complied with HIPAA standards to confidentially maintain patient medical information.
Reported patient requests, concerns, and other observations to staff.
Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
Provided administrative support by answering phones across all units.
Improved patient satisfaction by quickly responding to call lights and requests for assistance.
Teachers Aide
YMCA
08.2023 - Current
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Kept children between ages of 4 and 12 safe and secure with vigilant oversight.
Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Actively participated in professional development opportunities and shared insights with colleagues for continuous improvement.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Student Nursing Assistant
Campbell County Technical Center
12.2024 - 03.2025
Enhanced communication between patients, families, and medical staff by serving as a liaison for information sharing and updates on patient progress.
Facilitated smooth transitions between shifts by participating in comprehensive handoff reports that detailed changes in patient conditions or treatment plans during previous hours worked.
Demonstrated a strong commitment to patient-centered care by consistently prioritizing the needs of individuals seeking medical assistance within the facility.
Improved patient comfort by providing attentive and compassionate care to individuals in various stages of recovery.
Ensured accurate documentation of patient information by maintaining thorough records of medical histories, vital signs, medications administered, and other pertinent data.
Monitored vital signs and reported any abnormalities to nursing staff, ensuring timely intervention when necessary.