Katelin Arce
Bronx,NY
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
West Derm Center
03.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Helped office staff prepare reports and presentations for internal or client-related use.
Billing Clerk
West Derm Center
03.2022 - Current
- Entered and maintained billing information in company internal databases for accessibility.
- Verified accuracy of billing data and corrected discrepancies.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Processed customer invoices, credit memos and payments within established timelines.
Caregiver
FreedomCare
09.2021 - 10.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Bachelor Of Science - Health Science
SUNY Westchester Community College
Valhalla, NYHigh School Diploma -
St. Catherine’s Academy
The Bronx, NY06.2020
Skills
- Greet Guests
- Time Management
- Fast learner
- Very organized
- Love to learn from my mistakes
- Enjoy helping my employees or customers
- Office Administration
- Critical Thinking
- Spreadsheet Tracking
- Google Drive
- Active Listening
- Information Protection
- Visitor Check-In
- Call Transfers
- Answer Telephone Calls
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Receptionist
West Derm Center
03.2022 - Current
Billing Clerk
West Derm Center
03.2022 - Current
Caregiver
FreedomCare
09.2021 - 10.2022
Bachelor Of Science - Health Science
SUNY Westchester Community College
High School Diploma -
St. Catherine’s Academy
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