Katelyn Beck
SALTLAKECITY,UT
Summary
Customer-focused sales professional with experience in insurance and retail operations. Excelled in building relationships and driving sales through a consultative approach. Strong background in operations management and team leadership, with active Property & Casualty and Life & Health insurance licenses. Committed to enhancing customer experiences while contributing to business growth.
Overview
4
4
years of professional experience
Work History
Store Manager
UBreakiFix
02.2020 - 02.2022
- Oversaw daily operations of high-volume electronics repair store, ensuring efficient workflow and customer satisfaction
- Provided exceptional customer service by clearly explaining repair processes and timelines, enhancing customer understanding and trust
- Sold and educated customers on Asurion warranty and protection plans
- Diagnosed and repaired smartphones, tablets, and other consumer electronics
- Handled inventory, scheduling, and team coordination
Fast Food Worker
Arbys Resturant
01.2018 - 02.2021
- Supervised daily operations to ensure efficient food preparation and service quality.
- Trained team members on customer service protocols and food safety standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Developed schedules to optimize staff coverage during peak hours and special events.
- Assisted customers with orders, providing recommendations when needed.
- Stocked supplies and managed inventory levels in the kitchen area.
Sales Producer
State Farm Insurance Inc
- Drove new business through consultative sales of insurance products (auto, home, life)
- Built and maintained client relationships to increase retention and referrals
- Managed daily office operations, ensuring efficiency and strong customer experience
- Trained and supported team members on sales strategies and product knowledge
- Consistently met or exceeded sales targets and performance goals
- Developed personalized insurance plans for clients based on their needs.
Education
High School Diploma -
Summit Academy
Bluffdale, UTSkills
- Store Operations
- Sales & Consultative Selling
- Sales strategies
- Client retention
- Team Leadership & Training
- CRM management
- Merchandise Management
- Inventory management
- Time Management
- Troubleshooting skills
- Insurance product expertise
- Property & Casualty Insurance
- Life & Health Insurance
- Customer service
Licenses & Certifications
- Property & Casualty Insurance License
- Life & Health Insurance License
Timeline
Store Manager
UBreakiFix
02.2020 - 02.2022
Fast Food Worker
Arbys Resturant
01.2018 - 02.2021
Sales Producer
State Farm Insurance Inc
High School Diploma -
Summit Academy