KATELYN CROWE
Watkinsville,GA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Detla Pools and Hardscapes
Watkinsville, Georgia
01.2025 - Current
- Organized files, developed spreadsheets, faxed reports, and scanned documents while maintaining neat front desk and reception area.
- Welcomed visitors, answered phone calls, and ensured efficient operation of front reception desk.
- Created spreadsheets in Microsoft Excel for accurate record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Managed daily office operations and maintained organized filing systems.
- Supported team members with project organization and deadline tracking tasks.
- Utilized office software to create documents, spreadsheets, and maintain databases effectively.
- Collaborated with different departments to streamline communication and improve workflow processes.
CNA
WORX Staffing Agency
Forest City , NC
01.2024 - Current
- Supported patients in daily activities and personal care to enhance comfort and wellbeing.
- Documented patient information accurately in electronic health records.
- Delivered emotional support and companionship to patients and families to foster connection and trust.
- Ensured cleanliness and safety of patient environments at all times.
- Assisted with activities of daily living, including bathing, dressing, and grooming, to promote independence and dignity.
Insurance Coordinator
St. Luke's Hospital Emergency Department
Columbus, North Carolina
09.2022 - 09.2023
- Coordinated insurance verification to streamline patient admissions and procedures.
- Facilitated communication among patients, insurers, and healthcare staff to ensure clarity and resolve issues.
- Supported compliance with insurance regulations and hospital policies to maintain operational integrity.
Education
High School Diploma -
East Rutherford High School
Forest City, NCCertified Nursing Assistant Certification - CNA
Isothermal Community College
Spindale, NCSkills
- Microsoft Excel
- File organization
- Customer service
- Office software
- Data entry
- Insurance verification
Timeline
Administrative Assistant
Detla Pools and Hardscapes
01.2025 - Current
CNA
WORX Staffing Agency
01.2024 - Current
Insurance Coordinator
St. Luke's Hospital Emergency Department
09.2022 - 09.2023
High School Diploma -
East Rutherford High School
Certified Nursing Assistant Certification - CNA
Isothermal Community College