Katelyn Norden
West Monroe,LA
Summary
Patient-focused, with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Glenwood Regional Medical Center
West Monroe, LA
04.2025 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Maintained accurate patient records and documentation for care continuity.
- Collaborated with healthcare teams to implement patient care plans effectively.
Infant Teacher
Tennyson Playcare
Waco, Tx
03.2024 - 03.2025
- Established healthy routines such as naps, meals, and playtime, while ensuring consistency throughout the day.
- Collaborated effectively with other teachers, staff members, parents and guardians. to ensure quality care for all infants.
- Developed and implemented age-appropriate activities to stimulate physical, emotional, intellectual, and social development of infants.
General Manager
Party City
Waco, Tx
05.2021 - 02.2025
- Recruited team members to maintain adequate staffing levels.
- Used customer feedback for improving operations and building brand loyalty.
- Monitored store performance and identified opportunities for improvement.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
Admissions Counselor
Southern Careers Institute
Waco, US
07.2021 - 12.2023
- Determined eligibility for school's admissions by reviewing transcripts from previous institutions
- Provided guidance and support to prospective students throughout application process
- Assisted with planning, advertising and executing recruitment events, campus tours and open houses
- Documented communication with prospective and current students using CRM system
- Maintained accurate and complete student records as required by laws, district policies, and administrative regulations
Trainer, Supervisor
Everise
McGregor, US
05.2019 - 02.2021
- Educated employees on proper use of organization's products and systems.
- Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
- Trained existing personnel on new or enhanced applications, products and job functions.
Licensed Health Insurance Agent
Everise
McGregor, US
05.2018 - 05.2019
- Delivered client-focused solutions, resulting in the creation of long-lasting relationships
- Built client base and developed leads via telephone prospecting, referrals and networking
- Assisted underwriting and brokerage departments in satisfying requirements
Education
EMT- Basic -
Texas EMS School
Abilene01.2024
High School Diploma - undefined
Riesel High School
Texas05.2018
Skills
- Sales Expertise
- Staff Training
- Time Management
- Customer Satisfaction
- Coaching and Mentoring
- Patience and empathy
- Professionalism and ethics
- CPR certification
- Patient observation
Timeline
Patient Care Technician
Glenwood Regional Medical Center
04.2025 - Current
Infant Teacher
Tennyson Playcare
03.2024 - 03.2025
Admissions Counselor
Southern Careers Institute
07.2021 - 12.2023
General Manager
Party City
05.2021 - 02.2025
Trainer, Supervisor
Everise
05.2019 - 02.2021
Licensed Health Insurance Agent
Everise
05.2018 - 05.2019
High School Diploma - undefined
Riesel High School
EMT- Basic -
Texas EMS School