Katelyn Soto
Tacoma,WA
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendy's
Tacoma, WA
07.2024 - Current
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Informed customers about daily specials in an engaging manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Upheld high standards of productivity and quality in operations.
Crew Member
McDonald's
Tacoma, WA
08.2022 - 11.2022
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
- Maintained an organized work area to ensure efficient operations.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
Puyallup High School
Puyallup, WA06-2024
Skills
- Customer Service
- Safe Food Handling
- Health Code Compliance
- Customer Engagement
- Salesmanship
- Equipment Maintenance
- Complex Problem-Solving
- Clear Communication
- Team Contributions
- Supplies Monitoring and Restocking
- Positive Company Representation
- Integrity and Honesty
- Safety
- Performance Improvement
- Heavy Lifting
- Flexible Schedule
- Cleaning
- Time Management
- Product Promotion
- Safety awareness
- Problem-Solving
- Workplace Efficiency
Timeline
Crew Member
Wendy's
07.2024 - Current
Crew Member
McDonald's
08.2022 - 11.2022
High School Diploma -
Puyallup High School
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