Katelyn Viola
Orowitz & Hutson Podiatry
Catasauqua,PA
Work Preference
Work Type
Full TimePart Time
Location Preference
RemoteOn-Site
Location:
Lehigh Valley pa
Open to relocation:
Yes
Minimum Desired Compensation
$50000/yr
Important To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match
1
Certification
16
years of professional experience
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Work History
Medical Receptionist
3 Years 8 Months- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Answer phone promptly and directed incoming calls to correct offices.
- Coordinated communication between patients and healthcare providers, enhancing service delivery.
- Maintained health records, ensuring data accuracy and compliance with regulations.
- Assisted in preparing examination rooms, promoting a clean and organized environment.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
- Trained new staff on office procedures and software systems to maintain operational consistency.
- Checked patient insurance, demographic, and health history to keep information current.
Liquor Store Clerk
2 Years 9 Months- Provided excellent customer service, assisting patrons with product selection and inquiries.
- Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
- Managed inventory levels, ensuring timely restocking and minimizing stock discrepancies.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
Phlebotomist
6 Years 2 Months- Performed venipuncture and capillary punctures, demonstrating proficiency in various techniques and patient care.
- Collected blood samples using established protocols to ensure patient safety and quality standards.
- Conducted quality control checks on equipment to maintain operational readiness and compliance with regulations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
No Degree - General Studies
High School Diploma
Skills
Patient care
Office administration
Professionalism
Attention to detail
Communication abilities
Problem-solving
Collaboration and teamwork
Professional Demeanor
Certification
- DPT - Donor Phlebotomy Technician
Timeline
Medical Receptionist
Orowitz & Hutson Podiatry
02.2023 - CurrentRead More
Liquor Store Clerk
PLCB
05.2017 - 02.2020Read More
Phlebotomist
Miller Keyston Blood Center
03.2011 - 05.2017Read More
Northampton Community College
No Degree from General Studies
Read More
Northampton High School
High School Diploma
Read More