KATELYN ZINN
Louisburg,NC
Summary
Dynamic professional with extensive experience as a Deputy Clerk at Franklin County Clerk Of Courts, adept at maintaining confidentiality and enhancing court efficiency. Proven skills in document preparation and customer satisfaction, with a strong focus on accuracy and team collaboration. Recognized for exceptional communication and attention to detail in high-pressure environments.Professional with strong background in administrative support and legal documentation. Proven track record in managing court records, coordinating schedules, and facilitating communication within judicial environments. Adept at collaborating with teams to achieve impactful results and adaptable to evolving needs. Known for reliability, integrity, and keen attention to detail in handling sensitive information.
Overview
5
5
years of professional experience
Work History
Deputy Clerk
Franklin County Clerk Of Courts
01.2022 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Delivered reliable support during trials by preparing exhibits, administering oaths to witnesses, and taking minutes of court proceedings.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
- Purchased and maintained office supplies.
Cashier
MOSS FOODS
03.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
FRANKINTION HIGH SCHOOL
Youngsville, NC06-2021
Skills
- Filing systems
- Document preparation
- Policy enforcement
- Legal terminology
- Cash handling
- Prioritization
- Telephone etiquette
- Customer satisfaction
- Mail handling
- Processing mail
- Information security
- File maintenance
- Database entry
- Verbal and writing communication
- Peer relationships
- Scanning and copying
- Confidentiality
- Handling payments
- Attention to detail
- Team collaboration
- Microsoft office
- Office supply management
Timeline
Deputy Clerk
Franklin County Clerk Of Courts
01.2022 - Current
Cashier
MOSS FOODS
03.2020 - 01.2021
High School Diploma -
FRANKINTION HIGH SCHOOL
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