Katelynn Keyes
Los Angeles,CA
Summary
Dynamic and detail oriented with experience at Carpet Savers Carpet Cleaning, excelling in client communication and appointment scheduling. Proven ability to manage multiple tasks efficiently while maintaining accurate records. Strong interpersonal skills complemented by bookkeeping expertise, ensuring exceptional service and operational excellence in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Receptionist
Carpet Savers Carpet Cleaning
09.2025 - 01.2026
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Crew Member
Raising Cane's
01.2025 - 11.2025
- Operated cash register to ring up and process various forms of payment.
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create amazing experience onboard.
- Trained new team members on procedures, customer service.
Crew Member
AMC Theatres
05.2022 - 12.2024
- Operated cash register to ring up guests and process various forms of payment.
- Worked front counter and other areas.
- Took orders and prepared meals
- Addressed guest needs, questions, or concerns to create amazing experience onboard.
Volunteer
Pet Orphans
04.2024 - 09.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
Barista
R Coffee House
04.2019 - 09.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
Education
No Degree - Psychology
Los Angeles Pierce College
Woodland Hills, CA06-2027
High School Diploma -
Sherman Oaks Center For Enriched Studies
Tarzana, CA08-2024
Skills
- Bookkeeping
- Scheduling
- Document management
- Meeting coordination
- File management
- Telephone skills
Timeline
Receptionist
Carpet Savers Carpet Cleaning
09.2025 - 01.2026
Crew Member
Raising Cane's
01.2025 - 11.2025
Volunteer
Pet Orphans
04.2024 - 09.2024
Crew Member
AMC Theatres
05.2022 - 12.2024
Barista
R Coffee House
04.2019 - 09.2021
No Degree - Psychology
Los Angeles Pierce College
High School Diploma -
Sherman Oaks Center For Enriched Studies