Katelynn Tena
2771 Topaz Dr. Riverside
Summary
Demonstrated success in undergraduate public health projects including epidemiology, statistical analysis, and literature reviews. Obtained a BS in Public Health/Healthcare Management (3.2 GPA) and currently pursuing a MPH in Public Health/Epidemiology. Knowledgeable in technical writing, novice surveillance, and field research. Results-driven and proactive with a diligent, responsive, and resourceful nature.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
San Antonio Regional Hospital
06.2022 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality (HIPAA) guidelines and security of sensitive information to protect patient privacy and security of company data.
- Coordinated and scheduled meetings, client appointments, and conference calls to optimize scheduling of senior staff.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Updated spreadsheets and databases to track, utilized Microsoft Excel, and report on performance and data within the company.
Preschool Teacher's Assistant
Baker Preschool Family Learning Center
12.2020 - 05.2022
- Maintained a tidy and clean classroom consistent with safety and health standards.
- Interacted with children in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
Retail Sales Associate
Best Buy
11.2018 - 09.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Processed online orders and assisted other employees with curbside pickup orders.
Education
Master of Science - Public Health
American Public University System
Charles Town, WV05.2026
Bachelor of Science - Healthcare Administration/Public Health
California State University of San Bernardino
San Bernardino05.2023
Skills
- Microsoft Project
- Oracle E-Business Suite Financials
- Intuit QuickBooks
- Document Retrieval
- Customer Service Excellence
- Data Entry
- HIPAA Guidelines
- Advanced MS Office Suite Knowledge
Timeline
Administrative Assistant
San Antonio Regional Hospital
06.2022 - 11.2023
Preschool Teacher's Assistant
Baker Preschool Family Learning Center
12.2020 - 05.2022
Retail Sales Associate
Best Buy
11.2018 - 09.2019
Master of Science - Public Health
American Public University System
Bachelor of Science - Healthcare Administration/Public Health
California State University of San Bernardino
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