Summary
Work History
Education
Skills
Timeline
Generic

Katharina Brown

Killeen

Summary

Dynamic and results-driven professional with experience at Dairy Queen Restaurant, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient cash handling. Recognized for multitasking in a fast-paced environment while maintaining high food safety standards and a clean dining experience.

Work History

Crew Member

Dairy Queen Restaurant
Killeen, TX
05.2025 - 07.2025
  • Prepared and served food items according to customer specifications.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Operated cash register, processed transactions efficiently.
  • Collaborated with team members to ensure timely service delivery.
  • Followed food safety protocols to maintain quality standards.
  • Adapted to fast-paced environment while managing multiple tasks.
  • Worked front counter, drive-thru and other areas.
  • Engaged with customers to provide excellent service experiences.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Bachelor of Science - Bachelor of Art in Psychology

Texas Tech University
Lubbock, TX
05.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Learning agility
  • Store opening and closing
  • Valid Driver's license
  • Telephone etiquette
  • Beverage preparation
  • Salesmanship

Timeline

Crew Member

Dairy Queen Restaurant
05.2025 - 07.2025

Bachelor of Science - Bachelor of Art in Psychology

Texas Tech University