- DIY and Home Improvement
- Kayaking
- Avid reader
- Running
- Cooking new recipes and food trends
- passionate about physical fitness
Katharine Blasier
San Antonio
Summary
Driven owner and former Manager, skilled in enhancing customer satisfaction and driving growth through budgeting, financial forecasting, strategic marketing and performance metrics. Proven expertise in inventory management and team leadership, successfully increasing bookings by 25% while fostering a culture of excellence and client engagement.
Overview
8
8
years of professional experience
Work History
Salon Owner/Operator
Self-employeed
10.2023 - Current
- Managed daily operations and forecasting, ensuring smooth workflow and service efficiency.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Developed and implemented marketing strategies to enhance brand visibility.
- Oversaw inventory management, optimizing stock levels for cost-effectiveness.
- Developed Excel reports to monitor weekly and monthly spending to improve operations efficiency.
- Provided beauty treatments such as hair coloring, perming, cutting, and styling.
Managing Director and Stylist
Sheer Elegance
06.2022 - 10.2023
- Directed operational strategies to enhance customer satisfaction and streamline service delivery, increasing bookings by 25%.
- Cultivated relationships with vendors to negotiate contracts, ensuring cost-effective procurement of materials.
- Implemented performance metrics to assess team productivity and drive continuous improvement initiatives.
- Oversaw financial planning processes, including budgeting and forecasting for strategic growth objectives.
- Supervised 5+ employees, developing training programs to improve performance.
- Organized community events, including grand openings, volunteering, social media promotions, holiday customer appreciation events, and pop-up booths at markets.
Client Coordinator and Stylist
Folwans
03.2021 - 06.2023
- Coordinated client communications to enhance support and services.
- Developed and maintained service schedules to ensure timely completion.
- Managed team onboarding processes, streamlining documentation, and training procedures.
- Led initiatives to improve client satisfaction through feedback analysis and process refinement.
- Implemented tracking systems for client interactions, ensuring accurate data management.
- Mentored junior staff on client engagement best practices and operational workflows.
- Assisted in the development of marketing initiatives that increased brand awareness and generated new business opportunities.
Manager and Stylist
JT Hair
02.2018 - 03.2021
- Oversaw daily operations to ensure high service standards and customer satisfaction.
- Developed training programs to enhance team performance and employee development.
- Implemented inventory management systems, reducing waste and improving stock accuracy.
- Analyzed sales data to identify trends, driving strategic product placement decisions.
- Coordinated marketing initiatives to increase brand visibility and customer engagement.
Education
Trade Certificate - Cosmetology
Brighton Institute of Cosmetology
Brighton, MI05-2013
High School Diploma -
Brighton High School
Brighton, MI06-2008
Skills
- Salon management
- Customer satisfaction
- Marketing strategy
- Inventory management
- Financial forecasting
- Team leadership
- Performance metrics
- Vendor negotiation
- Event organization
- Client communication
- Scheduling optimization
- Data analysis
Interests
Timeline
Salon Owner/Operator
Self-employeed
10.2023 - Current
Managing Director and Stylist
Sheer Elegance
06.2022 - 10.2023
Client Coordinator and Stylist
Folwans
03.2021 - 06.2023
Manager and Stylist
JT Hair
02.2018 - 03.2021
Trade Certificate - Cosmetology
Brighton Institute of Cosmetology
High School Diploma -
Brighton High School