Katharine Grace Winther
Mount Pleasant,SC
Summary
Dynamic professional with a proven track record in hospitality, demonstrated at Langdon’s Restaurant and Wine Bar. Excelled in guest relations and complaint resolution, enhancing customer satisfaction. Skilled in multitasking and maintaining a positive demeanor, significantly contributing to team efficiency.processing and interactive communication, ensuring seamless guest experiences.
Overview
3
3
years of professional experience
Work History
Hostess
Langdon’s Restaurant and Wine Bar
05.2024 - 01.2025
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Team Member
Chick Fil A
05.2022 - 12.2022
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Lucy Beckham High School
Mount PleasantSkills
- Guest complaint resolution
- Guest relations
- Hospitality and accommodation
- Detail-oriented
- Check payment processing
- Interactive communication skills
- Customer service expertise
- Positive and professional
- Guest engagement
- Effective multitasking
Additional Information
-Involved in many school clubs: Best Buddies, FCA Leadership, Key Club, Student Council
Timeline
Hostess
Langdon’s Restaurant and Wine Bar
05.2024 - 01.2025
Team Member
Chick Fil A
05.2022 - 12.2022
Lucy Beckham High School
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