Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Katharine Grace Winther

Mount Pleasant,SC

Summary

Dynamic professional with a proven track record in hospitality, demonstrated at Langdon’s Restaurant and Wine Bar. Excelled in guest relations and complaint resolution, enhancing customer satisfaction. Skilled in multitasking and maintaining a positive demeanor, significantly contributing to team efficiency.processing and interactive communication, ensuring seamless guest experiences.

Overview

3
3
years of professional experience

Work History

Hostess

Langdon’s Restaurant and Wine Bar
05.2024 - 01.2025
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Team Member

Chick Fil A
05.2022 - 12.2022
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Lucy Beckham High School
Mount Pleasant

Skills

  • Guest complaint resolution
  • Guest relations
  • Hospitality and accommodation
  • Detail-oriented
  • Check payment processing
  • Interactive communication skills
  • Customer service expertise
  • Positive and professional
  • Guest engagement
  • Effective multitasking

Additional Information

-Involved in many school clubs: Best Buddies, FCA Leadership, Key Club, Student Council

Timeline

Hostess

Langdon’s Restaurant and Wine Bar
05.2024 - 01.2025

Team Member

Chick Fil A
05.2022 - 12.2022

Lucy Beckham High School
Katharine Grace Winther