Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Katherine Crain

Clarksville,TN
Katherine Crain

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

I haven't done anything like this job but I'll learn to the best of my ability I would really love this job. I'm very interested. Please give me a chance. I'm taking care of two children by myself & I've applied to a lot of other businesses & they haven't gotten back with me. I would really appreciate the chance to spread my wings & to learn something new everyday. I'm also very easy to get along with. I'm very sweet & understanding. Please give me a chance. Thank you for your time. Have a blessed day.

Overview

13
years of professional experience

Work History

MAPCO
Pleasant View, TN

Cashier
01.2019 - 07.2023

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Kroger's Grocery
Clarksville, TN

Grocery Bagger
02.2020 - 08.2020

Job overview

  • Greeted customers and provided assistance with bagging groceries.
  • Managed check-out area efficiently by ensuring a smooth flow of customers through the line.
  • Organized bags neatly in shopping carts for easy transport from store to car.
  • Provided excellent customer service including answering questions about products or services offered in the store.
  • Assisted in stocking shelves and organizing displays of products.
  • Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.
  • Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters, and disposing of trash properly.
  • Followed company guidelines regarding proper sanitation practices in handling food products.
  • Collaborated with other grocery baggers to ensure efficient checkout process during busy times.
  • Retrieved carts from returns and parking lot.
  • Collected empty carts and returned each to store to minimize loss and damage to store property.
  • Cleaned up spills, collected trash and swept and mopped floors.

Goldan Corrall
Clarksville, TN

Food Service Cashier
10.2013 - 02.2014

Job overview

  • Greeted customers and provided prompt, friendly service.
  • Processed cash, credit card, and debit card transactions accurately and efficiently.
  • Provided change to customers as needed.
  • Maintained a clean work area at all times.
  • Assisted in training new employees in proper cashiering techniques.
  • Resolved customer complaints in a timely manner.
  • Adhered to company policies regarding the use of register systems and money security procedures.
  • Counted out opening and closing registers at start and end of shift accurately.

Walmart
Oak Grove , KY

People Greeter
07.2010 - 08.2011

Job overview

  • Provided feedback to management regarding customer feedback received while greeting customers.
  • Greeted customers warmly and enthusiastically upon arrival to the store.
  • Provided customer service assistance, such as answering questions and providing directions.
  • Assisted with maintaining a clean and organized store floor.

Education

Penn Foster Career School
Scranton, PA

High School Diploma
06-2010

University Overview

Skills

  • Customer Assistance
  • Drawer balancing
  • ID Verification
  • Returns processing
  • Cash Handling
  • Payment Collection
  • POS Systems
  • Customer Service
  • Payment Processing
  • Cash Register Operation
  • Loyalty Program Promotion
  • Staff Training
  • Order Taking
  • Credit and cash transactions
  • Money Handling
  • Order Verification
  • Cleaning and sanitizing
  • POS system operations
  • Time management skills
  • Order Packaging

Interests

Coloring, Art, Music, Basketball, Love, & Happiness

Timeline

Grocery Bagger
Kroger's Grocery
02.2020 - 08.2020
Cashier
MAPCO
01.2019 - 07.2023
Food Service Cashier
Goldan Corrall
10.2013 - 02.2014
People Greeter
Walmart
07.2010 - 08.2011
Penn Foster Career School
High School Diploma

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Katherine Crain