Katherine Jensen
Cypress
Summary
Detail-oriented Property Manager and Administrative professional with 7+ years of experience in real estate operations, compliance, leasing coordinator and contract management. Proven ability to oversee documentation processes, ensure regulatory compliance, coordinate with vendors and title companies, and support multi-site operations.
Strong background in tenant relations, financial oversight and process optimization. Bilingual in English and Spanish.
Overview
12
12
years of professional experience
Work History
Property Manager
The Madeleine Apt
Cypress
02.2022 - Current
- Managed tenant relations and addressed concerns effectively.
- Coordinated maintenance requests and scheduled repairs promptly.
- Oversaw lease agreements and ensured compliance with policies.
- Conducted property inspections to maintain safety standards.
- Led marketing efforts to attract prospective tenants successfully.
- Collaborated with vendors for landscaping and cleaning services.
- Developed budgets and monitored expenses for property operations.
- Trained new staff on property management procedures and systems.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Multi-Site Property Manager
Jamison Capital
Houston
01.2024 - 08.2024
- Managed daily operations across multiple properties to ensure smooth functioning.
- Coordinated maintenance requests and vendor services for timely resolutions.
- Resolved tenant concerns promptly to maintain positive tenant relations.
- Prepared monthly invoices for tenants who paid rent late or had outstanding balances due.
- Collaborated with other multi-site managers within the organization to share best practices and ideas.
- Reviewed applications from prospective tenants before approving or denying tenancy requests.
- Drafted legal notices when necessary to evict delinquent tenants in accordance with state law guidelines.
Leasing/ Assistants Consultan
Windsor Cypress
Cypress
06.2021 - 02.2022
- Assisted prospective tenants with property tours and leasing inquiries.
- Prepared lease agreements and ensured compliance with company policies.
- Provided exceptional customer service to enhance resident satisfaction and retention.
- Collected rent payments from tenants and processed them into accounting software.
- Created marketing materials such as flyers and brochures to advertise rental properties.
Store Sales Associate
Allsaints
Houston
01.2021 - 06.2021
- Assisted customers with product selections and inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Educated customers on brand values and product features.
- Performed inventory management duties such as stocking shelves, rotating stock, and tracking shipments.
Front Desk Coordinator
Primecare Medical Group
Houston
03.2014 - 06.2017
- Managed front desk operations, ensuring efficient patient check-in and scheduling.
- Coordinated communication between patients, medical staff, and insurance providers.
- Maintained accurate patient records using electronic health record systems.
- Managed appointment calendars for multiple healthcare providers effectively.
- Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
Education
Real Estate License
Champions Real Estate
Houston07-2018
Some College (No Degree) - International Business
Universidad Privada De Santa Cryz De La Sierra
BoliviaSkills
- Property management
- Tenant relations
- Lease administration
- Budget development
- Marketing strategies
- Vendor collaboration
- Problem resolution
- Customer service
- Marketing and advertising
- Payment collection
- Contract negotiation
- Skilled multi-tasker
- Eviction notices
- Administrative support
- Property management expertise
- New construction
- Fair housing compliance
Languages
Spanish
Full Professional
Timeline
Multi-Site Property Manager
Jamison Capital
01.2024 - 08.2024
Property Manager
The Madeleine Apt
02.2022 - Current
Leasing/ Assistants Consultan
Windsor Cypress
06.2021 - 02.2022
Store Sales Associate
Allsaints
01.2021 - 06.2021
Front Desk Coordinator
Primecare Medical Group
03.2014 - 06.2017
Real Estate License
Champions Real Estate
Some College (No Degree) - International Business
Universidad Privada De Santa Cryz De La Sierra