Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Miller

Aurora,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Lead Receptionist

Alden Gardens of Waterford
Aurora, IL
08.2023 - Current
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Created daily shift schedules for subordinate receptionists based on workload demand.
  • Performed data entry tasks into various computer programs accurately and efficiently.

Life Enrichment Manager

Sunrise Senior Living of, North
Naperville
07.2021 - 08.2023
  • Plan and execute events
  • Conflict resolution
  • Scheduled activities designed to encourage residents to socialize among themselves and enjoy time with family members.
  • Developed special one-on-one programs for when residents were ill or unable to take part in group activities.

Assistant Activity Director

Meadowbrook Manor- Naperville
03.2020 - 07.2021
  • Project Management
  • Documentation & charting
  • Family & Resident relations
  • Delegated work to staff, setting priorities and goals.
  • Communicated with families to convey information about events or activities.
  • Trained workers in company procedures or policies.

Lead Receptionist

Alden Estates
Naperville, IL
03.2019 - 01.2020
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Assisted in employee recruitment, hiring and interview processes.

Education

Bachelor of Arts - Psychology

Monmouth College
05.2016

Skills

  • Customer service
  • Knowledge of HIPPA
  • Microsoft programs
  • Point Click Care
  • Schedule Management

Timeline

Lead Receptionist

Alden Gardens of Waterford
08.2023 - Current

Life Enrichment Manager

Sunrise Senior Living of, North
07.2021 - 08.2023

Assistant Activity Director

Meadowbrook Manor- Naperville
03.2020 - 07.2021

Lead Receptionist

Alden Estates
03.2019 - 01.2020

Bachelor of Arts - Psychology

Monmouth College

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Katherine Miller