Katherine Moya

My job requires that, I input al orders into the system, daily including all received and shipped items.

I manage all personal information for all employees as well as assisting with payroll.

I am proficient in Excel, word, fishbowl and the Isolved payroll program.

• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Facilitated communication between different departments within the organization.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Processed invoices for payment using accounting software applications.
• Maintained inventory of office supplies and placed orders when necessary.

• Quality Control for all 3 food processing lines
• Responsibilities include overall quality checks for all food processed in the facility as well as all inbound/outbound shipments and maintaining a healthy, safe and efficient work environment
• Monitored quality control processes including post-closing reviews.
• Inspected finished products for quality control.
• Conducted regular taste tests for quality control purposes.
• Monitored quality control procedures throughout loading process.
• Implemented quality control measures throughout the warehouse operation.

• Responsibilities include systematically processing and inspecting daily incoming/outgoing deliveries
• Tools required: Microsoft Word and Excel competency and all warehouse machinery
• Prepared summaries of daily work completed for review by supervisors.
• Performed data entry from paper documents, emails, and other sources into computer systems.
• Analyzed and processed current data records to provide detailed reports.

• Responsibilities include supervising day to day line operations and maintaining a safe and efficient work environment
• Tools required: Microsoft Word and Excel competency and forklift knowledge
• Adjusted machine settings according to production requirements.
• Monitor the feed and speed of machines during the machining process.
• Prepared machine for production processes by equipping with required tools and parts.
• Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
• Keep detailed reports of maintenance activities performed on machinery.

• Interviewed, trained and supervised customer service personnel.
• Provided friendly customer service to all shoppers.
• Developed customer service protocols for welcoming guests.
• Attended to customer service issues.
• Trained new customer service representatives on product knowledge and customer service techniques.