Katherine Olson
Kingwood
Summary
Passionate Leasing Professional with 6 years of experience transforming prospects into happy residents and apartment communities into thriving neighborhoods. Known for blending a personable approach with expert knowledge to create tailored leasing experiences that resonate with diverse clients. Skilled in showcasing apartment homes, simplifying the leasing process, and crafting solutions that meet both resident needs and company goals. Proficient in leveraging technology, market insights, and a keen eye for detail to maintain high occupancy and resident satisfaction. Driven by a love for connecting people with their ideal living spaces and fostering lasting community connections
Overview
11
11
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Davis Development Company
07.2023 - 01.2025
- Collected rent and tracked resident payments and information in computer system.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Leasing Agent
The Dinerstein Companies
11.2020 - 07.2023
- Invited prospects to fill out applications upon completion of property tour.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
Leasing Consultant
Resprop Management
03.2019 - 03.2020
- Performed background checks on over 150 apartment applicants
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Validated rental eligibility by using CoreLogic's verification process
- Distributed and followed up on tenant renewal notices
- Held high approval rating and percentage of customer loyalty
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues
Bartender
SSP America
05.2014 - 12.2018
- Ability to work under pressure in a fast paced environment amid distractions and interruptions
- Deliver outstanding customer service to guests through communication and connection
- Excelled in serving mixed drinks and beer in an overly chaotic, loud, outdoor environment
- Keeping the bar area stocked and clean, taking orders, making drinks, all while maintaining conversations with guests
- Stock bar with beer, wine, liquor and other supplies such as ice, glassware and napkins
Education
Bachelor of Arts - History
Southern New Hampshire University
05-2025
Skills
- Bluemoon
- Yeildstar
- Yardi
- Resman
- Excel
- Knock
- Fair housing policies
- Property tours and inspections
- Lead conversion
- Property inspections
Accomplishments
- Recognized for being the #1 leaser out of all of the Texas properties.
- Maintained a 95% closing ratio.
- Constantly received 100% positive customer feedback.
- Oversaw and increase of positive online reviews for our establishment.
Certification
- Certified Apartment Leasing Professional (CALP)
- Fair Housing Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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