Katherine Salazar
Kingwood,TX
Summary
Dynamic and adaptable professional with a proven track record at Arbor Terrace Elderly Care, excelling in customer service and effective problem-solving. Leveraged strong work ethic and adaptability to enhance guest experiences and resolve issues efficiently. Skilled in fostering inclusivity and respect, with a commitment to continuous improvement in Taekwondo instruction and student engagement.
Overview
6
6
years of professional experience
Work History
Concierge
Arbor Terrace Elderly Care
03.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Taekwondo Instructor
Henderson’s Martial Arts
04.2018 - Current
- Fostered strong relationships with parents and guardians to encourage open communication regarding student progress.
- Supported students'' participation in competitions, providing guidance on strategy development, mental preparation techniques, and sportsmanship principles.
- Enhanced students'' physical fitness levels through rigorous exercise routines and targeted drills.
- Continually updated personal knowledge of Taekwondo techniques, trends, and best practices to provide expert instruction for all participants.
Education
Animal Science
Katherine
Kingwood, TXSkills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
Accomplishments
•Accumulated over 27 champion titles in six years of competing, including the highest Grand Champion in 2022.
•3rd degree black belt
• Certified instructor since June 2023
Timeline
Concierge
Arbor Terrace Elderly Care
03.2024 - Current
Taekwondo Instructor
Henderson’s Martial Arts
04.2018 - Current
Animal Science
Katherine
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