Katherine RENAE Crump
Etoile,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
City Of Creswell
Creswell, OR
11.2021 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Receives cash payments and daily balancing of receipts and payments.
- Schedules use of Community Center and other city facilities.
Office Manager
Hutch Aviation
Zavalla, TX
04.2019 - 09.2020
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Processed sales, and international and domestic shipping of parts
Receptionist
Coburn Supply Company
Lufkin, TX
03.2013 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Receive payments and balance cash drawer as well as daily bank deposits.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
Office Support Specialist
Guardian Furniture
Lufkin, TX
01.2009 - 03.2013
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed the Service Department by scheduling service calls and keeping track of parts inventory
- Conducted invoicing and investigated accounts receivables discrepancies.
Education
High School Diploma -
Lufkin High School
Lufkin, TX05.1981
Skills
- Back Office Operations
- Document Retrieval
- Mail Management
- Program File Distribution
- Records Management Systems
- Customer Service
- Cash Deposit Preparation
- Data Entry Documentation
- Account Balancing
- Data Management
- Customer and Client Relations
- Account Reconciliation
- Phone Call Answering
Timeline
Administrative Assistant
City Of Creswell
11.2021 - 01.2023
Office Manager
Hutch Aviation
04.2019 - 09.2020
Receptionist
Coburn Supply Company
03.2013 - 06.2018
Office Support Specialist
Guardian Furniture
01.2009 - 03.2013
High School Diploma -
Lufkin High School