Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kathleen Garris

Lexington,NC

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

20
20
years of professional experience

Work History

Customer Service Cashier

Goodwill
06.2020 - 03.2024
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Assistant Teacher

Wesleyan Child Development Center
03.2018 - 03.2020
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.


Lead Teacher

Bethany Stepping Stones Childcare Center
12.2015 - 09.2016
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Customer Service Cashier

Walmart
09.2004 - 12.2014
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Met customer service goals and exceeded customer expectations.

Education

Early Childhood Education Certificate -

Stanly Community College
Albemarle, NC
05.2017

High School Diploma -

Western Guilford High School
Greensboro, NC
05.1983

Skills

  • Customer Complaint Resolution
  • Product Merchandising
  • Customer Service
  • Cooperative Attitude
  • Reliability
  • Customer Focus
  • Honest and Dependable

References

Barry Bartrug 

Davidson County Sheriffs Office 

Deputy III 

Cell (336)780-8428

Office (336)242-0131


Beverly Todd 

Retired store Manager 

(336)309-2827


Shanda Byrd 

Store Manager Goodwill Industries 

Cell (336)309-2274

Work (336)472-0770

Timeline

Customer Service Cashier

Goodwill
06.2020 - 03.2024

Assistant Teacher

Wesleyan Child Development Center
03.2018 - 03.2020

Lead Teacher

Bethany Stepping Stones Childcare Center
12.2015 - 09.2016

Customer Service Cashier

Walmart
09.2004 - 12.2014

Early Childhood Education Certificate -

Stanly Community College

High School Diploma -

Western Guilford High School

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Kathleen Garris