Kathleen LaPrad
Kalamazoo
Summary
Committed and hardworking with various work experience in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Burlington Coat Factory Department Store
02.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Front Desk Receptionist
All About You
11.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
CSA - Customer Service Associate
Walgreens
07.2022 - 09.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Increased sales through effective product recommendations and upselling techniques.
- Maintained a clean and organized store environment for optimal customer experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
- Participated in visual merchandising efforts, creating appealing displays that showcased products effectively.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
Food Delivery & Production
Genesis Garden
05.2019 - 07.2020
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Navigated efficiently through various routes for timely food deliveries.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
- Monitored inventory levels at pickup locations for quality assurance purposes before delivering orders to customers.
Religious Education Teacher
Unitarian Universalist Church
08.2019 - 05.2020
- Developed comprehensive lesson plans, effectively teaching religious concepts and moral values to students.
- Enhanced student understanding of religious texts by incorporating storytelling and relatable examples into lessons.
- Created a safe learning environment that encouraged open discussions about faith-related questions and concerns while promoting mutual respect among students.
- Managed classroom behavior effectively using established discipline techniques, fostering a respectful atmosphere conducive to learning.
Education
Bachelor of Arts - Psychology
Kalamazoo College
06.2025
High School Diploma -
Macomb High School
05.2021
Skills
- Customer Assistance
- Cash Handling
- Organizational Abilities
- Complex Problem-Solving
- Written and Verbal Communication
- Cleaning and Sanitizing
Certification
Driver's License
Assessments
Work style: Reliability, Proficient, 06/01/22, Tendency to be reliable, dependable, and act with integrity at work
Timeline
Cashier
Burlington Coat Factory Department Store
02.2024 - Current
Front Desk Receptionist
All About You
11.2022 - 12.2022
CSA - Customer Service Associate
Walgreens
07.2022 - 09.2022
Religious Education Teacher
Unitarian Universalist Church
08.2019 - 05.2020
Food Delivery & Production
Genesis Garden
05.2019 - 07.2020
Bachelor of Arts - Psychology
Kalamazoo College
High School Diploma -
Macomb High School
Similar Profiles
Michael HoffmanMichael Hoffman
Retail Sales Associate at Burlington Coat Factory Department StoreRetail Sales Associate at Burlington Coat Factory Department Store
Emily GrossmanEmily Grossman
Cashier at Burlington Coat Factory Department StoreCashier at Burlington Coat Factory Department Store
Jamar CharlesJamar Charles
Truck Unloader at Burlington Coat Factory Department StoreTruck Unloader at Burlington Coat Factory Department Store
Edward Mckee-SamonteEdward Mckee-Samonte
Receiving Associate at Burlington Coat Factory Department StoreReceiving Associate at Burlington Coat Factory Department Store
Jason FreemanJason Freeman
Software & Systems Developer at FP DIGITAL LLCSoftware & Systems Developer at FP DIGITAL LLC